answering machine

[DERBY2022]

how do I turn off the answering machine?

[Chris_B]

@DERBY2022  Text VM OFF to 150

[DERBY2022]

they write that voice messages are disabled. and the answering machine signals with a red light.

[Chris_B]

@DERBY2022   What is this on ?  Is a mobile phone or something else ? 

[DERBY2022]

Yes. this is an iPhone 11.

[Katie_B · Accepted solution]

Thanks for getting back to us @DERBY2022. 

If you are still unable to switch off your voicemail by texting VM OFF to 150 please give us a call so our customer care team can look into this further. 

Katie

[DERBY2022]

Thanks for the help. I have disabled notifications. The answering machine in the device is also disabled, but voice information from the answering machine is coming. Unfortunately , I can 't call because my English is not very good for communication .

[Leanne_T]

Hi @DERBY2022 

What reply did you get when you text VM OFF to 150? 

Can you call the number from another phone to see if you get the option to leave a voicemail? 

Leanne

[DERBY2022]

 " Your reguest to turn off your call divert to voicemail has been successful."

[Katie_B]

Hi @DERBY2022. 

If you call the number from another phone do you get the option to leave a voicemail?

Katie