Mobile Services

Resolved! USA Roaming Pass purchase date

HiCurrently on a SIM only contract and heading to NYC next week. I know I need to enable data roaming by texting ROAMING to 150 and then its £15 for the Pass to use my phone as if in the UK. Question is - does it matter when in the billing cycle th...

Resolved! Re: receiving text messages abroad

Hello I am in Colombia I bought data but i am still cannot receive message from abroad

@Call back from EE how do you get one

Can't get answer on roam abroad. Says not entitled. Customer for decades. How can I get a call back. Going to New York today

Cant call

Just landed in Spain and have activated data roaming - can’t make calls to UK mobiles - getting a message to call 470 ?? But won’t work ??

Receiving and making calls error

I can’t received calls or make calls. I get the service is busy please try again later. I am abroad and I just signed up to an all rounder plan. I was on pay as you go until yesterday this plan should allow me to use my phone as normal. However I sti...

Resolved! Why are you completely uncontactable?

SIM card for second phone that my daughter uses no longer works.Online resources utterly useless.App doesn't work currently.Over 2 hours on hold on a call.No method of ordering replacement SIM card, if that is the problem.Utterly, utterly useless cus...

Resolved! Contacting technical support

New simNo service on phone today - worked yesterday As no service cant contact ee on 150 or 07953 966150How can I get support?

Resolved! Cheap calls whilst in EU

Anyone know how much it is to make calls in Germany

Resolved! Lon calls or texts abroad in Majorca

I’m currently in Majorca. I have a roaming pass active. I have roaming active on my phone. I cant make calls or texts.I cant call or text EE for help because it won’t allow.can someone advise how to contact them or what I can do

Resolved! Roam further with smart benefit, Apple Watch too?

Hi, i'm off to America in September and plan to use my smart benefit for roam further whilst there, i also have a data plan for my Apple Watch, as it's the same account (but not same plan) will the data on the Apple Watch be included or will I have t...

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