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In Spain and can’t makes calls roaming is turned on.

Leecooper968
Visitor

Hi I’m in Spain and I can’t make outgoing calls my data works fine roaming is turned on and tried changing network provider and restarting my phone. I can’t even call EE for help. 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @Leecooper968 

Welcome to the community. We'll do our best to help.

Are you on a pay as you go or contract plan?

Chris

bristolian
EE Community Star
EE Community Star

Data roaming means using mobile data whilst roaming, just like "voice call roaming"  could mean calling whilst roaming - it is the roaming facility that enables access to foreign networks, and is what matters.

If you are pay-monthly, this is done by texting ROAMING to 150 before leaving the UK, if you're PAYG this is done by using your phone in the UK before leaving. Which are you, and did you do this?