Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 6987 Views
  • 1 replies
  • 3 Helpful

Roamin

Hi my mobile phone won’t work and I’m in Germany 

Mat271 by Visitor
  • 340 Views
  • 1 replies
  • 1 Helpful

Abroad - Phone not connecting cellular - URGENT

Hi there, I am travelling abroad, I recently have a new SIM which works in the UK but i am in Singapore and it seems to not connect to cellular network at all.I've re-set network settings etc. With this I cannot send any text messages to activate roa...

Jcur88 by Visitor
  • 416 Views
  • 2 replies
  • 1 Helpful

Re: 150

Noticed this this morning, the 150 text service is not working, when I text Number or Balance I just get a text back saying ‘sorry it hasn’t been possible to process your request, please call 150’. I was able to login to my account without issues but...

Resolved! Esim - how to manage my data roaming correctly

I've just added an eSim to my iPhone for the first time and it's not crystal clear how to manage my data roaming in settings. I don't want to make an error and get stung for charges on my usual sim but the little help I've found online says you need ...

stevers by Visitor
  • 821 Views
  • 1 replies
  • 1 Helpful

Cannot send or receive texts or calls abroad

I’m currently in the US and cannot make or receive texts or calls. This is a major issue as I need to receive codes to access my online accounts. It’s also the only 2 ways to contact EE support. Could someone please assist? 

Jpain93 by Visitor
  • 2639 Views
  • 2 replies
  • 3 Helpful

Resolved! Data & Usage query

On the webpage DATA & USAGE for one of my devices it states that ‘Your extra charges so far’ total £3.82, comprised of  ‘Calls - roaming’ £1.91 and  ‘Text and picture messages - roaming’  £1.91. Yet when I click on the ‘See details’ link for each of ...