Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 474 Views
  • 0 replies
  • 3 Helpful

Unavailable sim card

After traveling abroad my SIM card doesn't work.I am not in the UK and can't call 150, other phone numbers have been called, and don't answer. I need technical support to fix my SIM card again. Please lead me.

Rozina96 by Visitor
  • 256 Views
  • 1 replies
  • 1 Helpful

Re: Roaming Charges for Turkey Extortionate

My daughter has just got back from Greece and I’ve recently received a bill with over £70 of extra charges. I understood that I would pay the Roaming Data charge of £2.29 but got a bill for the £2.29 a day PLUS a Travel Data for £7.84 a day. Can anyo...

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Tonymc9 by Visitor
  • 508 Views
  • 2 replies
  • 1 Helpful

Using phone in Japan

Hello,We’re travelling to Japan at the weekend and will be there for a couple of weeks. We are collecting a Japan Wi-Fi portable device when we arrive at Narita Airport so we can all access wifi when needed. We have a Pokémon Go player and use a numb...

EE Data Roaming Doesn’t Work - and Zero Customer Service

Have been in Singapore since Thursday. Received automated EE message saying my phone is setup for worldwide roaming and that I have a mobile data pass. I do a globetrotting role and have never had the problem - including last year in Singapore.Data r...

BPL1980 by Investigator
  • 1679 Views
  • 14 replies
  • 0 Helpful

Abroad

Hi I am currently in France and my phone isn’t working when I’m not connected to Wi-Fi my roaming is on so not sure why this is? 

Calling UK from abroad

Currently abroad in Spain and I can't make any calls due to it saying it is restricted. Roaming is turned on. I can't contact EE as I can't even call them. Any ideas? 

H20211 by Visitor
  • 336 Views
  • 1 replies
  • 1 Helpful

Technical support

Any one found a way to get an answer from EE other than a useless text message and a recording of how they have been the best mobile supplier for the last 10 years?Signal so bad at home, wavers between 1 bar and nothing, we where transferred from Plu...

John133D by Explorer
  • 381 Views
  • 4 replies
  • 0 Helpful

Roaming

Thank you EE for ruining the first day of my holiday of a lifetime. Probably ruining a few more days too with there inability to do their job!  Set up roaming as my added extra way back in June. Arrived at Disney in Florida yesterday. No calls or int...

Roaming in Corfu - no network connection

I landed in Corfu this afternoon. Roaming was switched on and confirmed before we left the UK with a monthly fee of £15 each.. Neither mine or my husband’s phone will connect to any networkSwitched both phones off and on again several times.Tried aut...

RosieRooo by Investigator
  • 629 Views
  • 7 replies
  • 3 Helpful