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Discussion about Mobile services, like roaming, calls, messaging etc

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I keep receiving "not registered on network" messages

Hi I keep receiving "not registered on network" messages which has disabled my ability to make any calls. I have tried the suggested solution steps, but no luck. I cant call EE so I want to use a live chat function to make contact with them. Where is...

Red127 by • Explorer
  • 2195 Views
  • 4 replies
  • 1 Helpful

Resolved! Need voice message

I have a voice message received on my mobile phone and desperately need a copy of it for legal purposes. Please can you let me know how I can obtain that. Thanks. xxxxx xxxxx [Mod edit: Please do not post personal information on the public board. Tha...

Resolved! USA Roaming and International Pass add ons

Hi, I'm travelling to the US soon, 3 weeks trip, and will add the Roam Further add on (£15) to my contract sim only and may need to call US numbers while there, regular US calls are expensive and so I assume I can also add the £2 a month "internation...

insert_name by • Established Contributor
  • 1892 Views
  • 5 replies
  • 5 Helpful

Can’t make calls

Hello,So I have a big problem with my account, currently I’m in my country (Hungary) also I have roaming pass. Everything was working as it should but since August I can’t make any calls to anyone in the uk but I can call Hungarian numbers. I tried e...

stomzzy by • Explorer
  • 376 Views
  • 2 replies
  • 1 Helpful

Cannot connect to data when roaming in USA

Hi there. I added roaming to my account last week as holidaying in USA. Arrived today and unable to connect to mobile data. Have checked  and  roaming is switched on, on my phone. Account shows roaming has been added as an extra. I keep getting a mes...

International calls barred

I am a UK customer currently in Portugal and cannot make phone callS.I have roaming set up , I have spend cap I have tried all the hints and tips but still get the message , you are barred from making into calls !i can use my data for everything else...

shazbaz17 by • Investigator
  • 518 Views
  • 7 replies
  • 0 Helpful

Call barring?

Hello, I am in Mexico and have been since July. When I arrived in Mexico I bought a Mexican sim card and have been using that day to day. Periodically, I pop my UK sim back into my phone to check for messages. I did this on Saturday and it said I had...

Calling an EE UK phone in the EU, from the UK... charges?

I'm in Germany on holiday and have a UK EE mobile phone contract. I haven't activated any roaming add-ons and don't use it to make calls.If my friend calls me from the UK, on their UK mobile phone, will I be charged anything extra to answer the call?...

MyBoy by • Investigator
  • 1171 Views
  • 3 replies
  • 3 Helpful

Cannot make or receive calls

I couldn't make or receive calls.last week. Got a replacement sim and still having the same problem although I can now send and receive messages. Did have sim error and network error but number is now showing in sim 1 but greyed out. Have reset.phone...

Nickis75 by • Investigator
  • 603 Views
  • 13 replies
  • 0 Helpful
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