Mobile Services

WiFi calls drop after 29 mins 50 secs

My Google Pixel 6 Pro drops WiFi calls after precisely 29 minutes and 50 seconds. I have heard of other people having this problem and solving it by disabling WiFi calling in their account (not on the device), but I can't see any settings on the ee a...

Abysmal service

Has anyone ever managed to use roaming with EE?I’ve been paying about £100 per month for a contract that should allow me to travel and roam throughout Europe. On a number of occasions I’ve called to say that my roaming is blocked or not activated.im ...

No signal for international calls

Hi I am currently in Indonesia using a travel e-sim, personal sim switched off. I then realized if anyone tries to call my personal number I will miss it. When I turn my personal sim on (data off so I don't incur charges) I don't get any signal, or t...

Roaming

Hi,I have searched the posts on roaming but am still confused.I am a pay monthly subscriber travelling to New Zealand.Q1. I have been told adding a Roam Abroad Pass will enable me to use my plan minutes and texts to phone/text back to the UK and use ...

Calling from dubia

I am trying to call uk from Dubia and I can’t ring anyone 

Holland add on

Text

Please I need to speak with someone, I am desperate!!!! I cannot receive texts from companies, Universal Credit, one time codes text!!!!! I have very recently joined EE and I also had troubles with this web recognising my number, the 150 system tells...

EE WiFi Calling over 4GEE - calls dropping and poor audio

I'm a Mobile Broadband customer, so my internet uses a SIM card. Do I need to do anything else to get WiFi Calling working on my phone? I find that when I'm connected to my WiFi at home, the quality of sound is poor and the call drops frequently, eve...