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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Best option for Costa Rica travel

I will be going to Costa Rica on business in October for 2 weeks. I have checked the roaming charges and can see that making and receiving calls is £2.34 a minute, which is more expensive for contracts than Pay as you go!As well as this, I can see I ...

TBurdon by • Investigator
  • 1870 Views
  • 6 replies
  • 2 Helpful

Network not working in Quebec

I've been in Canada for a year and I switch my sim over to my UK sim when I need to do authentication e.g. online banking, tax etc. I've never had a problem using roaming abroad with EE in Quebec but this week my UK sim doesnt seem to work at all wit...

CGW567 by • Investigator
  • 531 Views
  • 5 replies
  • 3 Helpful

Re: Phone won’t connect to a network in the USA

Hello, I’m having the same issue. I am in the USA and can’t connect. I get an SOS as a signal. I have the monthly pass and it won’t work. I’ve tried resetting WiFi, turning my phone on and off, no luck. I don’t know how to get in touch as I’m unable ...

Resolved! Lost network connection in spain

Am calling from Spain.  I have 2 phones both on e network 1 Day after arriving we lost ee phone link on both phones.   All attempts in last 24 days have failed  each Tim message comes  saying   Your sim std does not allows connection to this network....

Royboy124 by • Investigator
  • 519 Views
  • 7 replies
  • 3 Helpful

Cannot see how long is left of my contract or my bills

I cannot see the details of my plan, my contract nor anything else do with my current deal with EE, despite being logged onto your app and your website.I have spoken with multiple of your advisors who have given a multitude of answers, including that...

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