Mobile Services

Missed calls

When people phone me they sometimes, not all the time, get ‘user busy’ even when I’m not. My phone doesn’t ring and it comes up as a missed call. I don’t have call barring or call forwarding enabled. Can you help? 

Can't Make Calls, Told Only way is to phoen tech team!!!

Exactly what i have put.I can actually call Vodafone numbers but not EE or EE customer services or tech support.The chat that i had to find in billing will not sort it and just keep telling me to call tech team!!No-one has answered on Twitter.What am...

Service issue

Hello, when I make a call I have a problems as other people have difficulty hearing me. Can you please resolve this issue for me and give me the reason as to why this is happening? 

Re: My phone locked up when trying to dial 999 and 112

Dis you get a solution? I am having this exact issue now and I’m really quite worried. On hold trying to get through to 150 now

My account has been barred from making outgoing calls while abroad

Hi  I'm on an extended holiday in barbados, I'm on a payg sim, when I try to retrieve my voice message I get an automated response advising that my account has been barred from making outgoing calls. I have loads of credit and I have an auto top up d...

Roaming

Roaming in Barbados

I am currently in Barbados and wanting to get a daily roaming add-on. I responded to the EE text on arrival but on trying to buy data I have a message ‘You are currently blocked from buying additional data - speak to the account holder’. But I am the...

No data access in Italy

Just been to Italy for a week,Verona area and was unable to connect data roaming and mobile internet on any of the networks I could find TIM Iliad etcI turned off my mobile, turned off and on mobile data but nothing.The 4G signal appeared but no actu...