Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Call barring?

Hello, I am in Mexico and have been since July. When I arrived in Mexico I bought a Mexican sim card and have been using that day to day. Periodically, I pop my UK sim back into my phone to check for messages. I did this on Saturday and it said I had...

Calling an EE UK phone in the EU, from the UK... charges?

I'm in Germany on holiday and have a UK EE mobile phone contract. I haven't activated any roaming add-ons and don't use it to make calls.If my friend calls me from the UK, on their UK mobile phone, will I be charged anything extra to answer the call?...

MyBoy by Investigator
  • 1185 Views
  • 3 replies
  • 3 Helpful

Cannot make or receive calls

I couldn't make or receive calls.last week. Got a replacement sim and still having the same problem although I can now send and receive messages. Did have sim error and network error but number is now showing in sim 1 but greyed out. Have reset.phone...

Nickis75 by Investigator
  • 610 Views
  • 13 replies
  • 0 Helpful

Re: Cannot connect to data when roaming in USA

Hiya, i’m in the USA now having the same issue - altho my phone isn’t connecting at all & just says SOS at top by battery - i can only use it on wifi, i paid for roaming whilst still in UK & didnt even receive the usual EE texts when switched phobe o...

Mel1172 by Investigator
  • 424 Views
  • 6 replies
  • 2 Helpful

Getting calls about my missed call

Hi,I kept getting calls from people I do not know that I missed called them. It started about a month ago, happens twice a week. But I do not call these numbers. I even do not have the phone numbers saved. Why is this happening?

scknbbs by Explorer
  • 1412 Views
  • 4 replies
  • 0 Helpful

Ripped off

I took a new contract o 27 July sim only, 60gb and was told £16 all in including roaming for 12 months, the term of the contract, hey presto, !! I arrive in Italy with texts to tell me I will be charged for roaming. On a call to ee the operator tells...

Re: I would like to speak to someone

Hi I urgently need to have my phone working . my bill is upto date I'm in France and there's been a bereavement aylt home in UK. I urgently need to be able to make calls 

JAM3Y by Explorer
  • 693 Views
  • 6 replies
  • 4 Helpful

International calls are barred

Hi. I am trying to make international calls from the UK but it keeps telling me that international calls are barred. I have already tried these options:1. Purchased an International Pass add-on2. Called 150 and they said they have cancelled call barr...