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Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 5923 Views
  • 1 replies
  • 3 Helpful

Resolved! Travelling abroad

Hi mi a travelling to japan in November and will be there from the 6th Nov to 12th Nov then I am travelling to Sydney australia for 9 days and finally finishing up in Japan for 4 days.I would like to know if there is a good plan I can use on EE that ...

Can't receive calls, nor send and receive in EU

This has been an issue since I noticed it in July 2023, when I was unable to receive calls when I went to Greece. Roaming was all set up but figured I didn't do it correctly. Poland in September, same issue. Definitely wasn't me and something is wron...

Jimbo94 by • Investigator
  • 735 Views
  • 6 replies
  • 4 Helpful

No network coverage in US

My partner and I (both on EE)  are currently in Florida and have no network coverage despite having mobile date and roaming services turned on and an active monthly roaming passes.  

JonnyF by • Visitor
  • 303 Views
  • 1 replies
  • 0 Helpful

Calling abroad

Hi I am trying to call abroad from my ee number, I activated it by texting 150 call abroad but still unable to call

Jnasim by • Visitor
  • 283 Views
  • 2 replies
  • 2 Helpful

Text messages and calls not working in USA,

Hi there, I’m in the USA atm, I’m using  the roaming which I activated back in the uk before coming to the USA, i have an unlimited contract at home, I am able to use data only, I cannot send/ receive any messages or calls, I have tried everything on...

Not receiving incoming call now for 4 days

Really poor customer service care from EE , only been with them 5 weeks after been with another provider for years,  though I would give EE a chance.no incoming calls unless the caller is another EE  subscriber,  called the tec team twice and after n...

To activate a price cap whilst abroad

I’m currently on holiday in Turkey and informed you. My roaming is not working and I requested a price cap of £50. However, I’m not able to activate it. I haven’t been able to make any calls and using the hotel phone which is going to cost me a lot o...

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