28-09-2023 12:59 PM
I have an Android Samsung Galaxy J6 600G & recently migrated from PlusNet to EE. Today, I had a very important NHS meeting scheduled by telephone. They repeatedly tried to call from an 0800 number but were blocked.
I have no blocking apps on my phone & the blocked phone number list contains no 0800 numbers. I cannot clear & reset as these numbers listed are abusive callers, mostly 07* numbers. Any advice?
28-09-2023 03:09 PM
Hi @forestDean
Thanks for coming here.
Did you have signal when they tried calling?
Did the call go to voicemail?
Leanne.
28-09-2023 04:06 PM
We have a signal. I receive a text message saying there was a missed call but they left no message.
28-09-2023 04:29 PM
28-09-2023 05:06 PM
Five times.
28-09-2023 05:08 PM
Thanks @forestDean
To get this looked into, please call us on 150 and the team can run some troubleshooting to see what could be causing this.
Leanne.