28-09-2023 03:40 PM
i am abroad in greece and i have paid for a roaming pass but i have no service. I had service and data on monday when i arrived but since then it doesn’t work
28-09-2023 04:31 PM
Hi @emmaseage
Thanks for coming here.
Have you tried to manually search for another network in your phone settings to see if any show available and you can try and connect to?
Leanne.
28-09-2023 05:44 PM
Paying for a billing add-on does not automatically enable roaming, which is what's required to connect to foreign networks.
This is normally done by texting ROAMING to 150 before leaving the UK - did you do this?