Forum Posts

No data or signal in my area

There has been no phone data or signal in the PO4 Southsea area for 11 days now due to waiting for a replacement part for the mast apparently. Calls are in and out too. When is going to be fixed? and shouldn’t i get some kind of compensation, i’m pay...

Haz1987 by Visitor
  • 561 Views
  • 16 replies
  • 4 Helpful

Resolved! Unable to roam in Nigeria

Hello all i forgot to turn off roaming before leaving but I called custmer service from abroad to get this turned on. I have been assured this is now ON but i am still getting Emmergancy calls only on my phone. I have switched off / ON and it hasnt h...

revkay by Visitor
  • 1148 Views
  • 5 replies
  • 1 Helpful

Broken charger on phone

I am having problems with charging my phone due to port damage, I have three months left in contract how do I get a new phone 

No signal in my area CR5 3EG

I have had no signal in my area CR5 3EG for over 24 hours everytime I check the signal checker the time to be fixed goes up first 6 hours then 11 hours then 14 hours and I check this morning and it is now a futher 16 hours. 

Roaming

Hello,I am currently in Greece with my boyfriend and his phone does not work at all. Data roaming is set to on, roming is set to on, the phone has connected to the local mobile network and shows a signal but it will not allow him to make calls or tex...

Resolved! Using phone in Japan

Hi! my daughter is going to Japan and we are trying to find out:A. If she will be able to use her iPhone in JapanB. Is there an add on we can buy that will mean she can use her phone (calls, texts, data) as normalI called EE and the lady I spoke to d...

Drewbags by Visitor
  • 26474 Views
  • 5 replies
  • 9 Helpful

Using my mobile in Bosnia and Herzegovina

Hello there,I'm travelling to Bosnia and Herzegovina via Croatia next week, and need to be able to make calls and send text messages.The EE website suggests a '60 minutes anywhere' add on, for calls and texts for £13.03 per month. I would only need o...

Gerard14 by Explorer
  • 5135 Views
  • 3 replies
  • 0 Helpful