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Discussion about Mobile services, like roaming, calls, messaging etc

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Help with mobile whilst in Asia

Hopefully someone can help.I am in Vietnam and traveling thru Asia.I have got myself a E Sim so that I can use data without racking up massive charges, however I some of my apps have the Two Factor Authentication (2FA) activated.I cannot receive text...

Rylsey by • Visitor
  • 1390 Views
  • 4 replies
  • 1 Helpful

Has my account been changed

Good morning.  I just want to know if my ee account has already been changed to the new payment plan of £6 a month.  Kind regards  Declan xxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]    

Resolved! Roaming in Tenerife

I think I've dropped a clanger and forgot to send "roam" to 150 before travelling, can this be activated at all now I'm already here ?There used to be a way to online chat, but they seem to have done away with it, or at least made it impossible to fi...

phoe by • Investigator
  • 880 Views
  • 16 replies
  • 2 Helpful

How do I set up MMS on my S20?

I have used the https://setup-ee.wdsglobal.com/ to install and set up MMS for my Galaxy S20, however when I try to send an MMS message it never goes through and returns the message "Not supported by network" How can I get this to work?  I have tried ...

No mobile service in UAE

Hello. I’m in the UAE and I have zero mobile service. I have wifi but no voice or mobile data services, can’t receive SMS etc. any ideas? 

Dan433 by • Visitor
  • 335 Views
  • 1 replies
  • 0 Helpful

Lost data roaming while abroad

Had nothing but problems since I moved from BT to EE a few weeks ago. And to top it all off, my data roaming has now stopped while I'm currently abroad. It was working for the first 4 days and now nothing on any of my family's SIMs. 

SHEPPIO by • Visitor
  • 538 Views
  • 2 replies
  • 2 Helpful

Resolved! Voicemail

My phone appears to be stuck on voicemail and I cannot receive calls as I don’t hear that someone is trying to ring me. Callers just get the message that I am not available but this is not true. Can anyone help me to get back to a normal ring tone on...

ChartJ by • Investigator
  • 977 Views
  • 10 replies
  • 3 Helpful

PAYG data (internet) not working in eu

In Portugal at the moment.  My sister's PAYG EE phone will not connect to internet using her data.  She's texted roameu7days or whatever it was and had the text back to say it's accepted but no internet.  

Micha2 by • Investigator
  • 882 Views
  • 18 replies
  • 1 Helpful
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