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Discussion about Mobile services, like roaming, calls, messaging etc

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Not receiving incoming call now for 4 days

Really poor customer service care from EE , only been with them 5 weeks after been with another provider for years,  though I would give EE a chance.no incoming calls unless the caller is another EE  subscriber,  called the tec team twice and after n...

To activate a price cap whilst abroad

I’m currently on holiday in Turkey and informed you. My roaming is not working and I requested a price cap of £50. However, I’m not able to activate it. I haven’t been able to make any calls and using the hotel phone which is going to cost me a lot o...

Resolved! Voicemail

Hi i recently forgot my pin for my voicemail and i am unable call ee and prefer live chat or email can anyone help me?? 

Ngray775 by • Visitor
  • 288 Views
  • 1 replies
  • 0 Helpful

Resolved! Calls blocked while I am abroad

I have a travel data pass ( outside the EU) activated before I left Uk and I activated roaming too. I have a spend cap of £40 which is apparently enough. Today I tried to phone a Uk number for the first time since  I was away and I’m getting messages...

Wjs57 by • Investigator
  • 845 Views
  • 8 replies
  • 1 Helpful

White traingle on top of screen with exclamation mark

I'm in America, and I have a roaming pass. But I can only text, not call. I have a basic 4g Nokia and there is a white triangle on the top left of the screen. I have a sim-only plan and don't use any data. EE says I can use my usual plan but I can't ...

Cmarti87 by • Investigator
  • 1427 Views
  • 11 replies
  • 4 Helpful

USA

Hi. I’ve just arrived in the USA but have no network so  can’t send texts or make calls. I’ve not had this issue before. Do I need to enable something? 

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