Mobile Services

Roaming

Im abroad in cameroon and my phone doesnt connect to the local network on roaming, it's a contract phone with EE

Data roaming

Hi I have flown to Spain today and I am not able to receive data roaming can you help me please? 

Data storage abroad

Hi there I am using my mobile phone abroad. I have got plenty of data - it just updated my monthly allowance so I’ve got loads. Although it did run out three days ago. However I checked and it said I’ve got plenty. But my phone only works when I log ...

Re: EEMMS

Thank you, I was concerned too as I can't access the message via the normal EE website when logged in. (I don't have a smartphone and need to use my laptop) I've just tried to access the oicture message using my mobile number (starting 447 as directe...

I used my phone in America and roaming was fine, now in chile and it’s suddenly

I have no 4g in Chile, I’ve previously used this phone which is new in USA 

Plan details

I can't find anything on the EE website that confirms the details of my calling plan, i.e. what numbers are chargeable and not included in my monthly allowance. Can anyone point me this?Also, is it possible to stop unanswered calls going to voicemail...

I can't call my EE phone from another network

Parental controls

Morning. Is there a way to stop one phone on the contract  being used at night. Our younger son is checking it through the night so wondered if I could do anything remotely. Many thanks. 

New hand set

Can’t make or receive calls