cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mobile data is not working

Usman7674
Visitor

my mobile data is not working since i purchased EE sim card.. Calls and text mesages are working fine.. I have tried various methods but in vain... My device is vio s1.. Kindly suggest how can i sort this out

I have tried

Changing apn setting

Reseting mobile  networks

Airplane mode

Restarting my device but still it doesnt work 

 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Is it a PAYG SIM or you have purchased, or a pay-monthly contract? Can you text BALANCE or AL to 150 and report back the reply?

PAYG users need to have an active pack in order to use mobile data.