Mobile Services

Daughters in spain and no service

My daughters in Spain and didn't send roaming to 150 before hand as instructed. Now she's there and has no service. She can't text or call. How can we get her up and running please

Data roaming not working

Hi, I’m just arrived in Spain and data roaming not working (I added the month roaming on yesterday). Can anyone help please as cannot call EE customer services?

EU roaming not functioning in Portugal

‎Hi I am using Pay as you Go EE and i have paid £10 for EU roaming yesterday in Portugal. But it is not working as I cannot use mobile internet here. Please help me sort this problem out.thanks.Brian

Resolved! Roaming

Good afternoon I’m currently abroad in Mexico and when I arrived I turned off flight mode and I have no service I had added the roam abroad pass a day prior to my departure from the UK. As I have no service I cannot call 150 and I have turned off au...

Mobile networks in Spain

I paid for data roaming in the Uk. Having been in Spain for 3 days I am unable to obtain any network coverage either automatically or by manual choice.I am now using a cafés wifi I cannot ring ee in the uk because I have no network. If I use my hu...

whatsapp verfication code won't come throuhh

Hi, Whatsapp verification wont come through, spoken to ee and nothing is blocked etc,

Please can someone help me!!!!!

My carrier is unavailable and I can't call the EE team. Please can someone help me as to why I'm on emergency calls only?SIM is in and has been active for years and all of a sudden it isn't working.

Going on holiday

Would like to use my phone on holiday.

Sim card

My phone is currently reading no sim when I have an active sim

Resolved! No Service on holiday abroad

I’m in Italy on holiday and cannot get any service. I can only use WhatsApp etc when I’m connected to the hotel WiFi. I can’t make any calls, when I try it just says ‘call failed’. I’ve done everything I can think of: Reset my phone, turned on roamin...

Mobile Services

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