Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 1483 Views
  • 0 replies
  • 3 Helpful

Not receiving OTP in Italy with UK phone

I have just moved to Italy and used my UK phone to open a bank account. However, I am not receiving any OTPs. I have double checked the number with the bank, the country code (+44)  is included, restarted the phone, tried different mobile networks. N...

nlyons1 by Explorer
  • 794 Views
  • 2 replies
  • 0 Helpful

Call failed

Iphone 14, just returned from Singapore where i had an E sim. Think i need to “reset” so that i can dial 150 OR any other number and get through! All i get is “Call failed”. Do i need a new Sim? Can i reset my phone to get it back to original ee sett...

Resolved! 22202

hi. had message saying voicemail message. click or call 22202 to hear message. is this chargeable if i click on this link rather than going to phone and then voicemail button

effer by Explorer
  • 5617 Views
  • 3 replies
  • 0 Helpful

Can Someone from EE call me please??

Hi,I have no outbound calls - I can’t even call 150. And I don’t have a second phone to use. Currently the App is “down” so I have no access to the live chat function.Therefore I need someone to call me urgently - luckily inbound calls seem to be wor...

Roaming not working

      Roaming not working, have tried everything. It shows the network name and signal bar but no 4G/5G 

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Chih by Investigator
  • 695 Views
  • 10 replies
  • 1 Helpful

Can't recieve calls or texts

Don't know when it started, but the last call I managed to recieve was at the end of September, and the last Text I recieved was around the same time. Now I can't get reminders to my doctors appointments, or log into anything with two-factor authenti...

My EE phone won’t connect to 4G

Hi there, I have recently upgraded my ee I phone l. When it arrived it connected to 4G straight away but now won’t. I can only get online via WiFi and I can’t make calls. Any help gratefully received. 

Carjo by Visitor
  • 307 Views
  • 1 replies
  • 1 Helpful