Mobile Services

Resolved! Voicemail

Hi all,got red dot showing I have voicemail ,I don’t so how can I get rid of said red dot?

Unconditional divert to UK number while roaming

Am I right to say that if I set an unconditional divert to another UK mobile number and then use that number while roaming, I won't incur EE roaming charges when answering calls? Thanks.

Resolved! Roaming in Croatia

I’ve paid for a roaming pass for Croatia. The problem I’m having is every time I close phone and go back in to use data, the phone is showing 5G and full bars but no internet connection. I have to switchthe phone off and back on before internet comes...

Payment issue

Hi there,I can’t finish the payment setting since I’m stuck at step two and I can’t complete the authentication (there is nothing button to click to help finish it and step to the final confirmation).

Resolved! No Service on SIM in Ghana - Can't Receive Important Banking Texts. Advice Neede

: Hi everyone, I'm currently in Ghana and facing an issue with my SIM card which shows no service or bars. Consequently, I haven't been able to receive crucial identity validation texts for several banking apps. Has anyone had a similar experience or...

Resolved! Roaming in USA

HelloI would like to confirm, one I text Roaming to 150 and get this added for £15 and switch on the Roaming in my settings, will I receive other charges while away or will this then cover everything?Thank you

Roam Abroad Issues

Not impressed - I paid for the add-on to allow me to use data when in the USA on holiday. I was able to post in WhatsApp without an issue but found the FaceBook was unable to locate anything if I tried to check-in unless I was connected to a local Wi...