Forum Posts

White traingle on top of screen with exclamation mark

I'm in America, and I have a roaming pass. But I can only text, not call. I have a basic 4g Nokia and there is a white triangle on the top left of the screen. I have a sim-only plan and don't use any data. EE says I can use my usual plan but I can't ...

Cmarti87 by Investigator
  • 1162 Views
  • 11 replies
  • 4 Helpful

USA

Hi. I’ve just arrived in the USA but have no network so  can’t send texts or make calls. I’ve not had this issue before. Do I need to enable something? 

Re: Not receiving text

My sister just landed at Heathrow and had an EE sim installed. Calls are fine, also texts from another iPhone (via AppleID), but not receiving texts from an Android via her new phone number (with country code 44). Have tried turning iMessages off & o...

Ijb7 by Explorer
  • 2010 Views
  • 12 replies
  • 1 Helpful

No service in Tenerife and roaming is on

Hi, I am in Tenerife. I checked my roaming status before leaving the UK and all was ok. I can use wi-fi but I have no service. I've done all the trouble shooting. Automatic network selection or manual doesn't work. It then says searching but then bac...

Jabell51 by Investigator
  • 2249 Views
  • 13 replies
  • 2 Helpful

Mobile data roaming not working

I’m in Ireland and my mobile data is not working. It worked last week when I was in Ireland, and shows a connection with 3G but doesn’t work at all. The phone only takes calls and texts. I’ve tried turning off automatic network and selecting the othe...

08 numbers

Can I call any no starting with 08 with my available monthly mins.     

Loraz by Visitor
  • 473 Views
  • 4 replies
  • 5 Helpful

Unavailable sim card

After traveling abroad my SIM card doesn't work.I am not in the UK and can't call 150, other phone numbers have been called, and don't answer. I need technical support to fix my SIM card again. Please lead me.

Rozina96 by Visitor
  • 230 Views
  • 1 replies
  • 1 Helpful

Re: Roaming Charges for Turkey Extortionate

My daughter has just got back from Greece and I’ve recently received a bill with over £70 of extra charges. I understood that I would pay the Roaming Data charge of £2.29 but got a bill for the £2.29 a day PLUS a Travel Data for £7.84 a day. Can anyo...

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Tonymc9 by Visitor
  • 458 Views
  • 2 replies
  • 1 Helpful