Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Cannot make calls in Nigeria

I discovered as well that I can only receive calls but make calls to a Nigerian no. I don’t think that is fair. This should be looked into. It defeats the purpose of roaming your line if you can’t make calls locally without getting a new sim here.

US phone service not working

So angry - stuck in the US with a phone not working for the second time in a month, despite ee assuring me it would work this time. It's basically impossible to contact them from abroad when phone not letting me make calls - I can receive whatsapps e...

No calling available in USA

I have purchased roaming for USA and increased spend cap but I can’t make or receive any calls

network connection failed

I don't seem to be able to send and receive any texts, not just automated ones. My sim card can't connect to any network. I tried automatic network, it didn't work. then I tried to manually connect to available networks, it failed too.I don't know wh...

Roaming v spend cap

Hi allI'm not paying extra for roaming, because that's basic theft.I have my spend cap set at zero, so can I safely leave my phone connected while abroad to receive any texts? What will happen to people who call me? Previously I've been charged for t...

Can't receive or make calls with upgraded sim

We can make or receive calls with new upgraded sims, can someone from EE please help us

Re: Spending cap

Hii have just upgraded and part of my new contract is free data roaming abroad. I have a zero spend cap but you say this has blocked my data roaming abroad - how can I resolve this please?

I want to change my new ee number to put my ee old number

Can u help me do this

Not receiving OTP in Italy with UK phone

I have just moved to Italy and used my UK phone to open a bank account. However, I am not receiving any OTPs. I have double checked the number with the bank, the country code (+44) is included, restarted the phone, tried different mobile networks. N...

Call failed

Iphone 14, just returned from Singapore where i had an E sim. Think i need to “reset” so that i can dial 150 OR any other number and get through! All i get is “Call failed”. Do i need a new Sim? Can i reset my phone to get it back to original ee sett...