Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Charges for texts with emoji’s, photos on EE essentials?

Hi, I’ve just signed up for an EE essentials plan. I noticed it says you may be charged for texts with emojis, photos, pictures or group texts. Is this true? And if so does it happen if you’re using iMessage? I use these a lot so may need to cancel t...

BVCR by Explorer
  • 3768 Views
  • 4 replies
  • 2 Helpful

WiFi Calling

My Samsung Galaxy A12 will not work with WiFi Calling - Should it?

akc2 by Investigator
  • 493 Views
  • 10 replies
  • 3 Helpful

Resolved! WiFi calls

hi there,hi there,I am currently working offshore I have full Wi-Fi connection to Starlink and I’m able to browse the Internet and make a WhatsApp calls without any issue. However, I am unable to make Wi-Fi calls or to receive any text messages. I ha...

Emails

I’m not receiving any emails while abroad is it to do with my setting 

Jaydog71 by Explorer
  • 235 Views
  • 3 replies
  • 1 Helpful

Resolved! Direct Debit

Sorry  l have accidentally cancelled my direct debit with you, could you please reinstate it for me. 

580422 by Explorer
  • 247 Views
  • 2 replies
  • 2 Helpful

Abroad

I’m in Gran Canaria and can’t get my phone to work as it should. Everything seems to be in order but it won’t work. For example the EE app won’t work yet I’m using a browser for this. Messenger apps won’t work. 

GB04 by Visitor
  • 215 Views
  • 1 replies
  • 1 Helpful