Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Voicemail not working

I have seen this question on here multiple times but can't see a solution. My voicemail says it's not setup/ activated. Tried holding down 1 key. Tried VM ON, VM OFF, VM ON (again), DIVERT VOICEMAIL ON. Tried the live chat but it timed out and can't ...

Re: no OTP verification codes received

Hello,I'm facing the same issue. The verification SMS is generated in Nicaragua (Central America) but I cannot receive it with my phone number in the UK. No porting. I've been using the same number since 2019. Anything else I can do, please?

rbreness by Explorer
  • 423 Views
  • 3 replies
  • 0 Helpful

Resolved! cannot use my EE mobile abroad in Thailand

Hi, can anybody help me, please? I have been using my EE UK mobile number abroad in Thailand for many years. All of a sudden in the last week I cannot use my EE mobile, especially for Internet banking. Is there anybody else out there having the same ...

brian1041 by Investigator
  • 930 Views
  • 7 replies
  • 1 Helpful

Smartwatch 4G roaming - Why is this not enabled?

I've got: A smart benefit on my main plan that enables data roaming in Europe.A plan for my smartwatch so that it can be used on 4G, which works perfectly in the UK.So why when I go to Europe does EE not allow the watch to roam and connect to the sam...

Re: Incoming calls go straight to voicemail.

I am having this problem too. Only recently started happening. Get a voicemail message but nothing in missed calls or mobile ringing. This has to be a technical issue on the EE side.

B-M-C by Investigator
  • 1450 Views
  • 14 replies
  • 0 Helpful