Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

100 texts to use abroad

I was sold 100 texts to use in Thailand by EE but now I'm here I'm unable to connect to a network my sim does not allow it so I'm unable to send or receive texts.

Roam in EU purchased but no data?

Hello! Just landed in Germany with plenty of data on my pay as you go pack and £10 ready to go. Texted ROAMEU7D and got the "great news" that I have access to my EE allowances, but sadly no luck. No data to access my ee account or anything else. ...

Roaming

The instructions are to text "Roaming" to 150 to determine if Roaming is turned on or what else to do. But for me this does not work, no reply to the text, nothing happens. And the online help is no use, it doesn't understand the question and just re...

Resolved! Using my phone in Belgium

Do I get charged when I receive and make a call in Belgium

Phone won’t work in Australia

My phone won’t connect in Australia

Resolved! Why am I being charged for calling my Irish friend in London

How do I avoid charges when I call my Irish friend who lives in London - EE charges me as if she is still in Europe all the time..

SMS texts I send cannot be received by anyone

I'm with EE and my and my SMS texts cannot be received by anyone. I have a Moto G73 5G phone. RCS works fine and so do phone calls. I can receive texts from everyone. My SMS texts appear to send on my phone ( no failed delivery message) but the perso...

Bad call quality

HiI purchased an iphone14 in June this year from EE and have since been experiencing really bad call quality- loss of sound on outgoing calls for receiver and robotic /garbled speak both incoming and outgoing. Affecting calls experienced both home a...

Re: Cannot make calls in Nigeria

I discovered as well that I can only receive calls but make calls to a Nigerian no. I don’t think that is fair. This should be looked into. It defeats the purpose of roaming your line if you can’t make calls locally without getting a new sim here.

US phone service not working

So angry - stuck in the US with a phone not working for the second time in a month, despite ee assuring me it would work this time. It's basically impossible to contact them from abroad when phone not letting me make calls - I can receive whatsapps e...