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Discussion about Mobile services, like roaming, calls, messaging etc

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No network coverage in US

My partner and I (both on EE)  are currently in Florida and have no network coverage despite having mobile date and roaming services turned on and an active monthly roaming passes.  

JonnyF by • Visitor
  • 231 Views
  • 1 replies
  • 0 Helpful

Calling abroad

Hi I am trying to call abroad from my ee number, I activated it by texting 150 call abroad but still unable to call

Jnasim by • Visitor
  • 224 Views
  • 2 replies
  • 2 Helpful

Text messages and calls not working in USA,

Hi there, I’m in the USA atm, I’m using  the roaming which I activated back in the uk before coming to the USA, i have an unlimited contract at home, I am able to use data only, I cannot send/ receive any messages or calls, I have tried everything on...

Not receiving incoming call now for 4 days

Really poor customer service care from EE , only been with them 5 weeks after been with another provider for years,  though I would give EE a chance.no incoming calls unless the caller is another EE  subscriber,  called the tec team twice and after n...

To activate a price cap whilst abroad

I’m currently on holiday in Turkey and informed you. My roaming is not working and I requested a price cap of £50. However, I’m not able to activate it. I haven’t been able to make any calls and using the hotel phone which is going to cost me a lot o...

Resolved! Voicemail

Hi i recently forgot my pin for my voicemail and i am unable call ee and prefer live chat or email can anyone help me?? 

Ngray775 by • Visitor
  • 262 Views
  • 1 replies
  • 0 Helpful

Resolved! Calls blocked while I am abroad

I have a travel data pass ( outside the EU) activated before I left Uk and I activated roaming too. I have a spend cap of £40 which is apparently enough. Today I tried to phone a Uk number for the first time since  I was away and I’m getting messages...

Wjs57 by • Investigator
  • 694 Views
  • 8 replies
  • 1 Helpful
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