Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Roam Abroad Pass - EE Business

Hello! I am struggling to find an updated (2023) list of countries for which the EE Business Roam Abroad Pass applies. I travel extensively for work and receive roaming messages every time I arrive which makes it hard to distinguish what roaming is a...

mystykl by Explorer
  • 621 Views
  • 5 replies
  • 1 Helpful

Resolved! No Roaming in Alaska

Roaming all worked fine in Canada and my UK phone has USA/ Canada etc Roaming- no connection in Juneau Alaska and no networks visible in Auto or Manual search

pwc500 by Visitor
  • 392 Views
  • 1 replies
  • 1 Helpful

Sim and network issue

Hi, I am abroad and cannot seem to receive or make calls.My sim is connecting to any network and it is very difficult to call EE from abroad as waiting times are very long.Any other ways of contacting EE?I am on a pay as you go package.Please help as...

Sonalsan by Investigator
  • 524 Views
  • 10 replies
  • 3 Helpful

Content lock

I have tried calling 1818 but it said that my credit card (not debit) is not usable for proving I’m over 18 and I also went to the EE store asking to remove content lock and it still hasn’t worked after 24+ hours

Rikv by Visitor
  • 238 Views
  • 1 replies
  • 0 Helpful

Can't receive WhatsApp code

Hi I can't receive WhatsApp code on my daughters EE payg sim, they say it is an EE issue. Are there any settings I need to change? I can make and receive calls/messages/data so sim is active and has credit. Any ideas?? 

Trigd79 by Visitor
  • 1667 Views
  • 1 replies
  • 0 Helpful

Resolved! No service

There is "no service" on my phone today all day. Has the SIM been blocked for some reason? I have restarted my device and have also installed the security updates. I am unable to call 150 for help as the SIM is not detected on my phone. The chatbot o...

gaurav_93 by Investigator
  • 572 Views
  • 7 replies
  • 4 Helpful