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Voicemail stopped working

Ssykes1
Investigator
Investigator

‎31-10-2023 08:22 PM

My voice may has stopped working and people are unable to leave me voice mail messages. I’ve tried resetting by messaging 150 with VM ON and VM OFF but it keeps saying  “Sorry, we're having some trouble completing your request at the moment. Please try again later.”

how can I turn this back on if this isn’t working. I’ve never had a problem before but all of a sudden it’s stopped working 

0 Helpful
3 REPLIES 3
354-
Star Contributor
Star Contributor

‎31-10-2023 08:54 PM

@Ssykes1 - Get in touch with Customer Services, they can toggle the Voicemail on your account their side.

Ssykes1
Investigator
Investigator
In response to 354-

‎31-10-2023 08:57 PM

I’ll have to try that tomorrow. Do you know what the correct details are ?

0 Helpful
354-
Star Contributor
Star Contributor
In response to Ssykes1

‎31-10-2023 09:19 PM

@Ssykes1   +447953222222  is the usual EE voicemail number.