01-11-2023 09:17 AM
Previously I used to get text abroad when travelling, now I don't. How to receive text, I don't need to make calls or texts, just receive.
01-11-2023 10:13 AM
Does your phone show a connection to a local network in your host country?
Are you on PAYG or pay-monthly?
01-11-2023 02:46 PM
Pay monthly
01-11-2023 02:59 PM
Does your phone show a connection to a local network in your host country?
02-11-2023 05:44 AM
No , it doesn't.
02-11-2023 07:46 AM
Hi @namitachaudhary.
Thanks for confirming are you aware if you activated roaming before leaving the UK?
Katie
02-11-2023 08:11 AM
Receiving text messages needs a mobile network connection, so if your phone doesn't show coverage - that's your underlying issue. If you are abroad this is called roaming.
If you have previously had coverage abroad (from your first post - "previously I used to get text abroad") then ... Are you on pay-monthly or PAYG? Roaming is not normally deactivated unless you specifically request it.