cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

receiving text when abroad

namitachaudhary
Investigator
Investigator

Previously I used to get text abroad when travelling, now I don't. How to receive text, I don't need to make calls or texts, just receive. 

6 REPLIES 6
bristolian
EE Community Star
EE Community Star

Does your phone show a connection to a local network in your host country?

Are you on PAYG or pay-monthly?

Pay monthly

bristolian
EE Community Star
EE Community Star

Does your phone show a connection to a local network in your host country?

namitachaudhary
Investigator
Investigator

No , it doesn't.

Katie_B
EE Community Support Team

Hi @namitachaudhary

Thanks for confirming are you aware if you activated roaming before leaving the UK?

Katie

bristolian
EE Community Star
EE Community Star

Receiving text messages needs a mobile network connection, so if your phone doesn't show coverage - that's your underlying issue. If you are abroad this is called roaming.

If you have previously had coverage abroad (from your first post - "previously I used to get text abroad") then ... Are you on pay-monthly or PAYG? Roaming is not normally deactivated unless you specifically request it.