Mobile Services

Can not make calls but can receive calls

Hi,I am currently in Hungary. I am not able to make any calls (either to UK numbers or international numbers) but I am able to receive them. Unfortunately, I can’t even contact customer service as my phone shows ‘call failed’ whenever I try. Let me k...

No connect SOS only

I can’t connect to EE while I’m in USA. 

Problem z internetem

Witam, przez wiele miesięcy bez problemu, a od początku grudnia informacja o braku internetu pomimo cotygodniowych wpłat na roaming. Nie mogę używać konta Google, YouTube, i map Google. Działa Netflix i meta. Jak wcześniej pisałem przez wiele miesięc...

Re: My phone is on but I lost it can u find the location off my phone

I think that I left my phone in my friends car. I just want to see its location.

Set up roaming when abroad

I have a roaming pass add-on. I am in Australia but did not text roaming to 150 before I left. Now in Australia text won't go (because I didn't set up roaming before I left). How can I get roaming working from here?

I am in Spain i have a full roaming package but it is not working

USA roaming

Activated (£25) roaming abroad on my phone. I received a text on the day I travelled. I have now arrived abroad and unable to use my phone to call or receive calls (no service/network available). Understood that roaming was originally activated.How c...

No signal in Mexico city

I have been in Mexico forthree days bought a roaming add on at a cost of £25 and I have no signalturned on data roaming tried everything I can think of can anyone help