Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2834 Views
  • 0 replies
  • 3 Helpful

Resolved! Roam Abroad Pass

I have a Roam Abroad Pass inclusive on my account; I'm traveling to Barbados is this included in the pass (calls, texts data within my package?) ?

superal69 by Investigator
  • 480 Views
  • 1 replies
  • 0 Helpful

Using phone in Japan

Hi,I called customer services in order to have bundles added to my daughters phone for her trip to Japan.I was told that I already had roaming on account so I added a text and call bundle. Data I was told would cost around £7 a day for 150mb. My daug...

MH100 by Visitor
  • 1001 Views
  • 2 replies
  • 2 Helpful

Resolved! Roaming in Netherlands

Arrived into Amsterdam, applied for daily roaming package.  Connected to Odido “automatic network” selection.  Zero data!, cannot make a call, send a txt, use my apps.tried to connect to other networks but zero success! Any ideas 

MikeK4 by Explorer
  • 1644 Views
  • 1 replies
  • 2 Helpful

Calls not working

Hi there As of a few days ago I cannot make calls from my phone. I press any number (including EE) and it immediately hangs up and says ‘call ended’  please could someone advise how to fix the issue? 

Thomp by Visitor
  • 365 Views
  • 1 replies
  • 1 Helpful

Using my phone in the USA

Hi all,I am going off to the USA and Caribbean on the 1st of May for just under a month. Currently I have unlimited everything, including unlimited roaming in the EU as I am still on a Pre-Brexit rolling contract. I have been looking to see about get...

h18spk by Explorer
  • 49703 Views
  • 4 replies
  • 4 Helpful

Beware of roaming ads ons

Have been to India and turned off mobile data and only used my wifi. Return back after 3 weeks and have 8 add ons for data totalling 65 odd pounds. Contacted EE, apparently is a opt out which I didn’t know of at all and my phone mysteriously connecte...

Shadow14 by Investigator
  • 912 Views
  • 9 replies
  • 1 Helpful

Resolved! Lost phone

I’ve lost my phone. I can’t call to cancel it as I have lost my phone. Can I cancel it on line? 

Phil189 by Visitor
  • 532 Views
  • 3 replies
  • 1 Helpful

8 Missed calls!

I don’t understand why they think this is acceptable!Iv constantly said I don’t want a contract!  

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Kcoops by Investigator
  • 1018 Views
  • 4 replies
  • 1 Helpful