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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Re: Not roaming for turkyia

what are you talking about? i came to turkey to travel, i can't buy any package, when i opened roaming i could open the add-on.ee.co.uk site to load the balance, but now i can't use my roaming internet because i can't open that place

alex2961 by • Explorer
  • 443 Views
  • 3 replies
  • 1 Helpful

Resolved! Picture messages

I’m being charged for picture messages + I don’t know why. I’ve always copied + pasted messages, I’ve always sent pictures. I have inclusive minutes, calls + data so it’s nothing to do with them ……baffled 

Can't connect on international roaming

I'm in NZ with a UK Samsung A40. Bought a Roam Further Pass but phone not finding or connecting to any NZ mobile networks. I have roaming and mobile data turned on. Is this likely to be an EE issue, a Samsung issue or something else? Any ideas apprec...

DottyOwl by • Explorer
  • 6039 Views
  • 5 replies
  • 5 Helpful

Resolved! Stolen phone

Hi I have had my phone stolen and cannot call as I don’t have my phone - is the server down 

Sally147 by • Visitor
  • 354 Views
  • 1 replies
  • 0 Helpful

Re: cant receive sms or calls while abroad

I have the same problem, it is ridiculous. I receive UK text messages, have roaming enabled but don't receive text messages sent to me by local business for verification (which would for example allow me to use the local taxi app).

Sbevian by • Visitor
  • 344 Views
  • 1 replies
  • 0 Helpful

No service abroad

Hi I’m in Korea and have not been able to connect to any service. My husband is also on EE and it’s working for him no problem.I have tried turning on and off, manually selecting a network, checked spend cap and roaming settings on my phone and EE. P...

egg10 by • Investigator
  • 560 Views
  • 10 replies
  • 1 Helpful

Using roaming in Australia

Since landing in Oz my phone hasn’t been able to connect to any Network other than WiFi. I’ve had a look through some previous, similar posts and there zooms to be an issue. I’ve bought the roaming package, tried turning my phone on and off again, ch...

ZoeL1976 by • Visitor
  • 726 Views
  • 2 replies
  • 1 Helpful
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