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Roaming

I'm currently abroad and activated roaming roaming plan but not working at all and  no response from customer support they are least bothered. From 4 days trying to explain my situation but no one is willing to help me, I'm fed up as a EE customer. M...

Nithin30 by • Visitor
  • 309 Views
  • 1 replies
  • 0 Helpful

Contact Us

So frustrating.....  Used the 150 number for support - was sent a "visual link", basically just a reply message. My mobile and broadband connections are dire atm, makes work from home very difficult and also embarrassing.  How can I get this sorted o...

How to call

Today I started using an e-sim, but I can’t make a phone call even after I scanned QR and did setup. What should I do?FYI, I can use SMS and the internet. 

Yosk by • Explorer
  • 474 Views
  • 11 replies
  • 0 Helpful

Resolved! Phone only receiving the odd call

I have been advised that when people try to ring my phone they cannot get through. My phone has not rung, they don't get the opportunity to leave a message, and when I have checked this from our office landline there is no response. Strangely though ...

Resolved! Travel to NZ

I’m travelling to NZ for 6 weeks. What’s the cheapest way of getting calls and data so I have internet access?  I’m thinking of just buying a cheap sim when I’m there as it looks like EE will charge me £25 a month!  Thanks 

Winnie65 by • Visitor
  • 3594 Views
  • 1 replies
  • 0 Helpful

In Poland - cannot connect to phone network

I am currently in Poland and my phone will not connect to 4G and I cannot make calls.I travel often in the EU (I have the Travel data pass) and this is the first time this has happened.I did get a text saying "welcome to Poland" but I cannot contact ...

susjoh by • Explorer
  • 2416 Views
  • 5 replies
  • 5 Helpful
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