Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 12238 Views
  • 1 replies
  • 4 Helpful

I set up roaming but didn't text roaming to 150

Please help me, my 15yo boys are in America with school and i set up roaming on their accounts but didn’t text ROAMING to 150 on their new phones (iPhone 11). Ive looked at previous advice and cannot seem to activate it through parental controls or d...

RigbyT by Visitor
  • 2566 Views
  • 2 replies
  • 0 Helpful

Resolved! Can't make international calls from the UK

I cannot make any international calls when I'm home in the UK.I can make calls in the local country when travelling but then cannot rung the UK.I have set a caller allowance and do not have international calls barred. Cannot see another setting that ...

saz00114 by Investigator
  • 5235 Views
  • 18 replies
  • 0 Helpful

Re: EE's network has gone backwards by 10 years

i am having the same problem and been on the phone multiple times and at the end of it all been told to leave ee as they can't be botherd sorting the problem my latancy is constantly over 700ms and makes doing anything imposible

mickiy74 by Explorer
  • 460 Views
  • 2 replies
  • 0 Helpful

Unlucky or poor EE help now?

We have had three holidays, two in the EU, one in Turkey. All three times we checked with EE the phone settings where correct, packages etc.However, all three times one of the phones has not worked. Massive inconvenience, EE say sorry, give minimal c...

IndyUk1 by Explorer
  • 574 Views
  • 4 replies
  • 0 Helpful

Urgent - TRAVEL DATA PASS /Dubai

Hi,Before leaving UK I called up customer service and got a TRAVEL DATA PASS added on. - I was told in Dubai I will be charged £7.85 daily for a 500MB daily package- I need to type  TRAVEL and it will be enabled.- I was told by EE that if I type TRAV...

AniB by Investigator
  • 3436 Views
  • 14 replies
  • 0 Helpful