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Discussion about Mobile services, like roaming, calls, messaging etc

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Account closed Error

Hello This is Sharib, I am using EE monthly plan, I am on holidays to India, my EE network stopped working and on my EE app it shows account closed error, I have paid my monthly bill through direct debit, on 21st Nov, tried reaching out to EE support...

Calls to & from Vodafone

HiI am unable to make or receive calls from and to mobiles on Vodafonethis has been happening for a few days and only happens when I am on a mobile signal. When using WiFi calling everything is fine.I have checked two EE mobiles and 2 Vodafone ones a...

IDW by • Contributor
  • 1038 Views
  • 6 replies
  • 0 Helpful

International - not able to use my contact phone

l have an EE monthly contract phone and l’m travelling in India. No matter what l do l can’t use my mobile except on WiFi. l had a text and data bundle added through EE before l travelled and it has not activated. l can’t even send TXT messages to EE...

Abroad

Help!!I'm in Poland and cannot use my texts phone or data. I forgot to text ROAMING before I left. Now I can't call or text to get it set up. What can I do ? 

CHARLRRR by • Visitor
  • 302 Views
  • 1 replies
  • 1 Helpful

Having problems error 10

Cant receive calls or text messages comes up saying error10 or when someone calls me the message says cannot connect to this number?

Resolved! Roaming in USA

I am going to the USA for 10 days and understand  as a pay monthly customer I will need to purchase the roam further pass which is £25 monthly. My trip starts in one billing month but goes into the second billing month by 2 days.  Will I need to pay ...

Resolved! Finland

I am going to Lapland in 2 weeks time and the location I am going to is right on the border of Finland & Sweden where one town is split into 2 countries. Will my phone charge me twice by thinking I’m in 2 countries or will I just be charged £2.29 per...

Lisa001 by • Visitor
  • 1024 Views
  • 2 replies
  • 2 Helpful

Continual problems

I have a small business contract. I travel a lot, and mostly outside EU. I need calls, data and visibility of what I'm being charged, but cannot get this. The website shows errors every time I use it. The app shows errors every time. Customer service...

Crithwood by • Established Contributor
  • 459 Views
  • 7 replies
  • 4 Helpful
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