Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 184 Views
  • 0 replies
  • 3 Helpful

Calls not working

Hi there As of a few days ago I cannot make calls from my phone. I press any number (including EE) and it immediately hangs up and says ‘call ended’  please could someone advise how to fix the issue? 

Thomp by Visitor
  • 357 Views
  • 1 replies
  • 1 Helpful

Using my phone in the USA

Hi all,I am going off to the USA and Caribbean on the 1st of May for just under a month. Currently I have unlimited everything, including unlimited roaming in the EU as I am still on a Pre-Brexit rolling contract. I have been looking to see about get...

h18spk by Explorer
  • 48293 Views
  • 4 replies
  • 4 Helpful

Beware of roaming ads ons

Have been to India and turned off mobile data and only used my wifi. Return back after 3 weeks and have 8 add ons for data totalling 65 odd pounds. Contacted EE, apparently is a opt out which I didn’t know of at all and my phone mysteriously connecte...

Shadow14 by Investigator
  • 861 Views
  • 9 replies
  • 1 Helpful

Resolved! Lost phone

I’ve lost my phone. I can’t call to cancel it as I have lost my phone. Can I cancel it on line? 

Phil189 by Visitor
  • 519 Views
  • 3 replies
  • 1 Helpful

8 Missed calls!

I don’t understand why they think this is acceptable!Iv constantly said I don’t want a contract!  

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Kcoops by Investigator
  • 1006 Views
  • 4 replies
  • 1 Helpful

No signal while roaming in UAE

I'm currently in the UAE and my sim card shows "no service".How can I access technical support (live chat or email ideally)?I am on iOS 17.1.2, iPhone 13. I've tried without success:in Settings > Mobile Service > toggle on/off "Turn On This Line"in S...

user5000 by Explorer
  • 12472 Views
  • 4 replies
  • 0 Helpful

Re: Phone won’t connect to a network in the USA

I'm having similar problems 3 years later after this post. You'd think in 2024 this would be easier but it's not. The only thing that works for me here is WiFi. But I'm not getting any data connection outside of that. Its frustrating. 

Naina2 by Visitor
  • 1707 Views
  • 4 replies
  • 2 Helpful