Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Not receiving call or texts

I have had this problem since Monday 13th October. I am in touch with EE who don't seem to be able to solve it. Apparently someone will call me on my husband's phone next Sunday.  Not very convenient EE

CAMAC by Investigator
  • 454 Views
  • 10 replies
  • 1 Helpful

No signal

My phone is only working on Wi-Fi  ive been abroad and was using a airlo Esim and have now deleted that but now I’ve lost all signal from my phone ?   

Resolved! Travelling to Hong Kong

Travelling to Hong Kong next month.  The daily daya allowance is  really low and making a call high.  Any tips?  iPhone 11. 

EE Suspension - Why block allowances?

Hi all,Exceeded my credit limit, which isn't displayed on My EE or avaliable to view and is separate to the spend cap, which for me is switched off - first time in 14 months this has happened but I've paid every bill on time, but I have spent more th...

EE WiFi-Auto on London Underground seems to be broken

As the responses to a post I made on Reddit suggest, EE's WiFi service on the London Underground is no longer fit for purpose.Link to Reddit post This network used to work really well most of the time. Now it's completely unreliable. At many stations...

Jobear91 by Investigator
  • 515 Views
  • 3 replies
  • 0 Helpful

Is this genuine

X3 calls in succession from +44 131 381 3151, claiming to be EE. They were calling to offer me 30% off my contract price next month. This is unprompted as I’ve had no contact with EE. Thanks 

Resolved! Mobile data abroad ( Barbados)

Hi, I’m currently in Barbados and I’m unable  to use my data, it’s saying no service, how am I able to use any data from EE? Please help 

Ty_28 by Visitor
  • 816 Views
  • 1 replies
  • 2 Helpful

Re: cannot use my EE mobile abroad in Thailand

Hi Leanne, I have a similiar issue, not able to receive calls or sms because cant connect to a network. I have a contract plan and i have not used my EE sim for a month before. Which wireless network supports EE sim cards in Thailand? 

Galvardi by Visitor
  • 346 Views
  • 2 replies
  • 2 Helpful

Wifi help

My son has not activated his roaming by txting 150 and has no data and can't make calls any way he can sort this out 

Onestop by Visitor
  • 323 Views
  • 2 replies
  • 2 Helpful