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Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Contacting EE from abroad with a phone that won't work

I have the same problem, normally in the US my phone works fine, now while texts work the phone won't work at all. I want a Chat conversation with ee but the link you provided to https://ee.co.uk/contact-ee has no "Start Conversation" function that I...

AndyM12 by • Investigator
  • 718 Views
  • 14 replies
  • 1 Helpful

Resolved! Not receiving txt messages

Hi, my wife and I have both got new EEsim cards..problem were both having is not receiving txt messages from some of our contacts where as before we had no issues..   can anyone help....

Kerno61 by • Investigator
  • 464 Views
  • 6 replies
  • 5 Helpful

Cant make call while aborad.

Currently in the canaries islands (spain) and i am unable to make calls out. I have a add on which lets me use my plan as i would at home. Any help or advice would be really helpfull.

Lee6197 by • Visitor
  • 312 Views
  • 1 replies
  • 2 Helpful

Re: Charged for group texts as picture messages

Same for me, I have recently moved over from Plusnet, this is my second bill, first month okay, this month extra charges for picture messages !! I can't see an itemised list on my bill so I can't work out when these picture messages were sent and who...

Robbers by • Explorer
  • 375 Views
  • 3 replies
  • 2 Helpful

Resolved! Roaming whist in Australia

We are going to Australia for 7 weeks . If I buy international roaming  at £25 per month and additional data ie 5 Mb at £13.02 per month.  Will the additional data work in Australia like my existing data allowance?   Also if I cancel the addons mid m...

JB1070 by • Visitor
  • 410 Views
  • 4 replies
  • 2 Helpful

Mexico

Can someone at Ee help we are in Mexico and have no services at all so can’t contact Ee through the normal Chanel’s. 

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