Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Finland

I am going to Lapland in 2 weeks time and the location I am going to is right on the border of Finland & Sweden where one town is split into 2 countries. Will my phone charge me twice by thinking I’m in 2 countries or will I just be charged £2.29 per...

Lisa001 by Visitor
  • 984 Views
  • 2 replies
  • 2 Helpful

Continual problems

I have a small business contract. I travel a lot, and mostly outside EU. I need calls, data and visibility of what I'm being charged, but cannot get this. The website shows errors every time I use it. The app shows errors every time. Customer service...

Crithwood by Established Contributor
  • 444 Views
  • 7 replies
  • 4 Helpful

Please help

I'm away on holiday in dubai and my line was working fine, then today it said my line was suspended (even though everything up to date) Any ideas why I carn't make calls now even though I have a roaming package? 

Emergeny help please no signal

Hi I was on a call and all of a sudden the call disconnected and now i have no signal and no service I have tried 2 different phones and both are the same i cant call you to report the issue as I have no signal or a way to phone you Im on the priorit...

Resolved! Dubai

Hi, I can’t get any network calls or any mobile data. I am in Dubai and it’s causing big issues. I can’t call 150 as it won’t allow me. 

Roaming to USA and being overcharged

I enabled Roaming Pass on 12 October as I was going to USA for 7 days,I got confirmation back that I will pay £15 month.  I returned on 21 October and send the STOP ROAMING PASS txt and got confirmation the roamding pass was removed.I;ve done this ma...

Phone

Hi,  I recently lost my phone and got it blocked.  I have since located this lost phone and would like to know how it would be possible to have this unlocked to make it active again.

Alexhp by Visitor
  • 272 Views
  • 2 replies
  • 2 Helpful