Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Is Shout Free??

I wanted to text shout services tonight but I was worried it was going to charge me as when I went to send the message it gave me warning that charges would occur if I sent the message? I thought it was free so I want to check that true before sendin...

Call waiting

Hi, I did switched on the call waiting on my phone but still not working. Is from the sim as with different sim the call waiting is working.

why have I received an MMS message from ee when I am not signed up for them???

Resolved! Voicemail

For some reason I no longer have a visual voicemail so I don't know who's called and I can't cancel any of the after hearing the message- anyone else have the same problem

Resolved! Roaming in USA and Mexico

HiI have 3 contracted phones on my EE account, one each for myself, wife and son. We are going on holiday for 10 days in the summer to the USA and Mexico. I was wondering what is my best (ie. cheapest) option to be able to roam while we are out there...

Hi i have a 0800 that needs to call me, but when they ring it cuts off

I need an 0800 number to contact me, but when they try to ring it cuts off ? No number is blocked on my phone etc please help as its important

Resolved! Roam Abroad Pass

I am about to purchase a Roam Abroad pass for use in Australia for two months at 25 pounds per month.But I'm a bit confused. In the 'Get Ready to Roam' section on the EE website it says: Before your trip, turn off WiFi Calling or you will be charged...

Resolved! Received Picture Message - Text notification

I've received a couple of text messages saying :You have received a Picture Message from [mobile number]. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number [my number] with the password [password shown]Is this a secur...

Roaming in Australia

Currently on holiday in Australia. Mostly been using WiFi but today had to use data. I had organised roaming before I left the UK. My phone now says that I don't have a SIM card and cannot connect to a network. Anyone with any suggestions? Have tried...

Calling a South African landline from my UK mobile

When I try to call a South African landline I receive this recorded message: 'Your cellular service. has been suspended. ' what do I need to do in order to make calls to a SA landline from my UK mobile phone?