Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 12057 Views
  • 1 replies
  • 4 Helpful

Text messages not going through to only one person

Hi,I am wondering if anyone else had that same problem. I have switched from 3 to EE in November and upgraded from iPhone 13 to iPhone 15. Ever since then, my mum is not getting any text messages from me (she lives in Austria and does not have a smar...

eSime by Investigator
  • 1688 Views
  • 6 replies
  • 1 Helpful

Making a Call

HelloI've got a bit of a strange issue.  There is a number that I call and it rings twice and goes to o2 Voicemail. However if I withhold my number it rings constantly and I can reach that person.Other mobile numbers work fine without holding my numb...

No mobile service in Vietnam and Cambodia

Just got back from a fabulous holiday in Vietnam and Cambodia. Investigated if any travel pack was available before we left to enable calls and texts in both countries and there isn't but the roaming pages for both countries on the EE website states ...

ROAMEU - how to turn it off

I've seen these options:ROAMEU - which I understand restricts the roaming to EU (e.g. won't connect to Turkish network if in Cyprus) but also stops international calls whether I'm physically located in the UK or Europe.ROAMEU INT - which allows restr...

BM_Rob by Valued Contributor
  • 981 Views
  • 1 replies
  • 1 Helpful

Resolved! Please enable roaming remotely

I bought the roaming add on and have been in the US 2 days and it hasnt worked, no one answers the phone, the messaging bot has not helped and there is no other way to contact anyone in customer service to get support. Instead of continue going round...

Lina26 by Visitor
  • 712 Views
  • 2 replies
  • 0 Helpful

Roming

Hello. I don't receive an SMS message to turn on Roaming. I can't buy instrument packages at all, how can I do this?

Mas145 by Explorer
  • 570 Views
  • 4 replies
  • 0 Helpful

Resolved! How can i contact EE for free from the USA

I think i forgot to set up roaming before i left the uk. I have roaming abroad and it's activated but I can't make calls because I have no network.  A) Should my phone have connected automatically to a USA carrier, and b) how do i contact EE for free...