Can’t receive SMS abroad

[HMajidi]

Dear Sir or Madam 

mum not able to receive messages would it be possible to help me in this matter 

thanks 

[HMajidi]

No

[HMajidi]

No I’m not able

[Leanne_T]

Hi @HMajidi 

Thanks for coming here. 

Is the SIM on pay as you go or pay monthly? 

Is the device being used abroad or in the UK? 

Leanne 🙂

[bristolian]

Does your phone show coverage indicators? Can you make & receive calls OK? Can you send texts OK?

What happens if you send a text to yourself?