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Discussion about Mobile services, like roaming, calls, messaging etc

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No mobile service in Vietnam and Cambodia

Just got back from a fabulous holiday in Vietnam and Cambodia. Investigated if any travel pack was available before we left to enable calls and texts in both countries and there isn't but the roaming pages for both countries on the EE website states ...

ROAMEU - how to turn it off

I've seen these options:ROAMEU - which I understand restricts the roaming to EU (e.g. won't connect to Turkish network if in Cyprus) but also stops international calls whether I'm physically located in the UK or Europe.ROAMEU INT - which allows restr...

BM_Rob by • Valued Contributor
  • 859 Views
  • 1 replies
  • 1 Helpful

Resolved! Please enable roaming remotely

I bought the roaming add on and have been in the US 2 days and it hasnt worked, no one answers the phone, the messaging bot has not helped and there is no other way to contact anyone in customer service to get support. Instead of continue going round...

Lina26 by • Visitor
  • 555 Views
  • 2 replies
  • 0 Helpful

Roming

Hello. I don't receive an SMS message to turn on Roaming. I can't buy instrument packages at all, how can I do this?

Mas145 by • Explorer
  • 451 Views
  • 4 replies
  • 0 Helpful

Resolved! How can i contact EE for free from the USA

I think i forgot to set up roaming before i left the uk. I have roaming abroad and it's activated but I can't make calls because I have no network.  A) Should my phone have connected automatically to a USA carrier, and b) how do i contact EE for free...

Resolved! Republic of Ireland

I have landed in Ireland and automatically have service.  I don’t have a message to say my UK allowance is included.  I didn’t send ‘roaming’ to 150 before I left. Am I covered??? 

Resolved! Re: Voice Mail

I sent VM ON, but now when I try to ring Voice mail it asks me for a PIN. When I put in the PIN I use to unlock my phone it locked my voicemail after 3 goes. I was never asked for a PIN when I turned VM on. What's going on? ANy idea?

Rosy6 by • Investigator
  • 1587 Views
  • 6 replies
  • 0 Helpful

Re: Unlock voicemail

@Leanne_T Have you actually tried this?When you call 150 and try to get through the IVR to get to speak to someone about unlocking voicemail, you will find it impossible. The system has NO OPTION for being put through to a human to do this.Perhaps yo...

dave_101 by • Investigator
  • 931 Views
  • 6 replies
  • 2 Helpful
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