Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by Former EE Community Manager
  • 7540 Views
  • 0 replies
  • 4 Helpful

Resolved! Roaming from abroad

Read more  Good morning.I am currently away and cannot receive or make international calls or receive sms 

How to contact customer service from abroad

Hi,I paid £15 for roaming and it doesn’t work. As EE have removed customer services (can’t call and speak to anyone anymore) does anyone have any advice on how to activate roaming that isn’t listed on the website? Roaming is switched on in my phone s...

MarkRox by Contributor
  • 3201 Views
  • 10 replies
  • 8 Helpful

Roaming issues

I am currently in Spain, and I did text RO Spain, to 150 before I left, unfortunately, my phone does not seem to be sending messaging, it's a pixel 6. Now ignoring that issue for the minute, I cannot use my phone, as it won't authenticate against any...

mike989e by Investigator
  • 437 Views
  • 12 replies
  • 2 Helpful

Resolved! Spend cap seems to have removed itself

Hey all from South Africa  I’ve been here for a month and have been using dual sim having my Vodacom sim for all my usage and my EE sim just to make sure any iMessages to my UK number come through as well as bank texts etc. My spend cap was set to £0...

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_MrR_ by Prodigious Contributor
  • 539 Views
  • 3 replies
  • 0 Helpful

Outgoing call

I have got a simcard with the phone number xxxxxxxxxxxxxx. But unfortunately I cannot phone somebody or use my internet. I have faced these problems recently.  [Mod edit: Please do not share personal details as your posts are visible to the public. T...