Mobile Services

Roaming packing - Unable to make or receive calls

Hello,I am currently in canada and today bought the Roaming abroad add on. My data is working and texts, bit I am unable to make or receive calls. When I try it tells me "outgoing calling is currently disabled on your phone?" I really need to resolve...

Roaming plus in New Zealand

I am going to New Zealand for 6 weeks Do I need to pay for 2 x £25 add on? And does that allow me to use my UK allowance with no extra charges for calls/ texts / data?

Changed handset- now some contacts not receiving texts - error 0

Replaced old handset (Samsung A7) with new one from Honor, I have a couple of contacts  who can text me but I'm unable to text them (one on EE and other with Sky), I receive texts from them. I briefly see a message with error 0 appear when the send f...

I paid for Hotspot

The payments have been taken but it says there is no credit. when I tried to pay for Hut spot it says the session has expired and the payment was not successful 

Mobile data is not working

my mobile data is not working since i purchased EE sim card.. Calls and text mesages are working fine.. I have tried various methods but in vain... My device is vio s1.. Kindly suggest how can i sort this outI have triedChanging apn settingReseting m...

Mobile network on my phone not working

My phone will not connect to the mobile network so cannot contact anyone including 150 or 999.I am supposed to have a phone appointment with my hospital at 3:00 p.m. today 9th Jan . which i have been waiting 11 months to get thus call & now i am tota...

Roaming data plan