Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Can't make/receive texts or calls

I recently stopped being able to send and receive texts, and have just noticed I can't make any calls either. I can't even phone 150 to speak to anyone. I haven't changed phones at all, it's all just stopped for some reason. Any ideas please?

Roaming

My son is in Spain but having issues with his internet on his phone, yet roaming is on any advice

Re: Can't recieve phone calls from O2 Network (Very Specific)

I have had exactly the same problem with my calls from the O2 network.I have changed the sim into different phones and the problem remains .Did you manage to find a solution..... I wonder is it anything to do with the actual phone number

Not receiving txt message from overseas bank - sent from +0000

My overseas (Swiss) bank allows me to register a recovery phone number. Unfortunately, the text sent to verify does not arrive on my UK phone. The bank reckons is because the sender is barred. I understand it comes from +00000. Any ideas how I can ge...

Spend cap

Hi, I received a text message from ee stating that ‘you’ve reached your spend cap so we’ve barred some chargeable services’ however I have unlimited minutes and messages and still have data remaining so what is the spend cap pertaining ? cheers

Re: Roaming abroad plan and I cannot make calls to the UK

I am abroad in Trinidad and Tobago and can send and receive texts to the UK but cannot make calls. Yes I did call before I left the UK, yes my roaming is also on.

Re: Contacting EE from abroad with a phone that won't work

I am in Turkey my SIM card became inactive for no reason. I cannot contact customer service and there is no live chat to talk to them Can anyone tell me what is the best way to talk to them?

Contacting EE without a sim

Hi there,Is there any way of being able to speak to EE without calling 150? For a large number of reasons, I'm currently without a digital sim and I need to speak to EE, but I can't call from my phone as the sim isn't active, and the 'message us' but...

Resolved! international calling

I am on a pay monthly contract. How can I find out if I can make international calls from the uk and also make calls when I am abroad?

Roaming charge

I did not use my sim card at all but I have roaming charges...