Mobile Services

Outside the United Kingdom

Hello I would like to ask about how do i activate the service when iam outside the United Kingdom ? 

No calls, No SMS, nothing. In hospital and no phone

Hello everyone.I have come overseas to the Czech Republic for surgery.  Before I left I checked my account and confirmed that can use my phone here. I am a contract user and have ben with ee for over 10 years.  The last couple of days my phone was ok...

Using phone italy

My contract started in July 2001 will I need to pay £2.29 a day to use my phone abroad.

Ts254ju

Unable to receive text messages

Hello There. For some reason I am unable to receive text messages, I think it's an issue from EE side. Can anyone suggest what I cam do

No mobile signal in USA but 4g

Help I am in USA and my mobile won’t work - I have 4G but no signal so cannot call or text to ask ee for help. I have reset network settings, checked I have a roam abroad pass, turned off and on, checked roaming on but still nothing. normally on arri...

Not able to make calls

Hi can someone please help me I am having alot of issues with my phone it's telling me my sim card needs to be inserted which it is can't call or anything  this happened last night too  I have medical conditions and this is my own form of contacting ...