TXT issues

Lewis1709
Visitor

Hi, I’m currently unable to receive or send txt messages. I message works but not the normal sms. 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @Lewis1709 

Welcome to the community.

What kind of phone are you using? In your message settings, is the message centre number showing correctly: +447958879879?

Chris

bristolian
EE Community Star
EE Community Star

iMessage, WhatsApp, Messenger and suchlike are just internet-based apps, this proves your phone has a working internet connection.

When you say you are "currently" unable to send texts, have you been able to previously? What happens when you do so now?