Community Activity

My EE device Blacklisted by Orange PCS LTD?!

I sent my old Galaxy Note20 5g into Envirofone  and they can't accept it because apparently its blacklisted."All mobile devices received are checked on the Recipero’s CHECKMEND database which indicates if the police, insurers and mobile networks have...

Only allowed 1 mini tv box

Left sky to join ee. Whilst arranging my package on the phone they could sort my tv and broadband but when I asked to add 2 mini boxes I was told to wait until set up, ring customer services and then they could send 2 straight out. so set up today, g...

Nand by Investigator
  • 92 Views
  • 7 replies
  • 1 Helpful

EE roaming in China

I'm travelling to China and planning to activate 7 day roaming to use my plan as normal. Does anyone know if WhatsApp etc. will work this way or will I also need a VPN? Thanks

Compensation

I spoke to someone on the 10th of May 2025 and was informed we didn't have Full Fibre so it would have to be installed.  I was given the 19th of May as a start date and told I would receive £6.24 per day  compensation, as EE are part of the Ofcom Aut...

Ignatius by Explorer
  • 122 Views
  • 10 replies
  • 0 Helpful

Resolved! Odd text from EE

Morning All! I've received this odd text from EE, any idea what session it is on about? I haven't started any sessions with them as far as I'm aware:"We're sorry, your session has expired as it's been over two hours. To start again, please reply with...

S-Tier by Explorer
  • 36 Views
  • 3 replies
  • 1 Helpful

BT to EE

After being told I had to move from BT to EE for broadband, the billing issue is still ongoing. Cancelled all BT direct debits as, as far as I’m concerned I no longer have any BT products. Set everything up with EE, same direct debit agreement as my ...

Mark672 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Not sure if possible. Sky Router

Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...

RobBark8 by Investigator
  • 101 Views
  • 9 replies
  • 1 Helpful

Working for ee

I work for ee through interact I wanted to speak to ee recruitment I have some questions thanks

Resolved! How to Order Wifi 7 router for gaming

Hi there i am on the 900mbps package with the smart hub plus, but i want to get the new wifi 7 router, especially as it is compatable with my PS5 pro and for any future devices that support this. However my account online says i can add wifi 7, but w...

Johngking by Contributor
  • 709 Views
  • 6 replies
  • 3 Helpful