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Community Activity
Set up roaming before travelling?
I'm on a monthly contract and will be travelling to Jersey shortly. Is there a way to add roaming before going?On our last trip abroad, to France, it was a nightmare. We received the text when reaching France but couldn't activate roaming - it just...
Resolved! Problems with the sim
Hi everyone, I've been a new customer for a couple of weeks and I've brought my old phone number to the SIM, first problem, if I'm at home I have to connect to the wifi to call but the person on the other end can't hear me, if I remove the wifi the p...
Inquiry About Phone Number Status
Hi, I am writing to check if my phone number is still active after being inactive for some time. I purchased the SIM card in 2021, but I haven’t used it since 2023. Therefore, I was wondering if this number will still be functional when I return to t...
Roaming Price Hikes
I am lucky enough to travel frequently from UK to Australia to visit family, roughly once every two years.Last trip in early 2023, I took out, as normal the ROAM ABROAD pass at £10 per month.Based on the new changes, it now costs £25 PER WEEK for the...
Bt protect /EE issue
Have been moved from BT when removed landline and was told I had to have new contract ( even though still 12 months to run) moved to EE ( not happy!) I had BT Protect which was included in BT Broadband package . I wanted to continue this but it looks...
Resolved! Data rollover
If I buy a different subscription pack and my current pack has data rollover will my data from my previous pack rollover?
EE App won't link products
I switched from BT to EE back in March - not only did it nearly take a month to reconnect the landline and new broadband, but I am now left paying for paper bills whilst I cannot get the EE app to recognise my account and link the landline and board ...
Register Upgrade
Good afternoonI have upgraded my phone and received my new device. Usually i have details for a new eSIM in the pack but unable to see this and now having trouble activating the new handset against my accountCan someone assist with this please?Mick
Resolved! Need to obtain an employment reference from EE -Urgent
I'm an ex-EE employee and I need to email the HR department at EE to request an employment reference. Please can you provide me with an email address that I can send the request to.?
Unable to access my business account online / app
Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...
