Roaming to France
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17-05-2024 02:21 PM
I have a business account, I am off to Paris soon , I sent Roam or Roaming, depends on the page to 150 . it said "Unfortunately, there is no Decision Maker setup on this account. There should be at least one Telephone linked to your EE Business Account on a voice plan to set up the Decision Maker." I then looked at my account and I have 2 " add-ons" as below. Does this mean that I will be charged 2.15 a day in France for roaming???
WiFi Coverage Boost
Free
Remove
£2.15 per day for EU roaming
Free
This add-on cannot be removed
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17-05-2024 02:27 PM
I would take the £2.15/day entry as the business equivalent of consumer's £2.47 daily charge - unless your account has specific alternative arrangements, which are more likely on large corporate/public sector accounts.
Regardless of your billing arrangements, you also need to ensure the free roaming facility is enabled - this is what allows access to foreign networks and without which you won't get coverage abroad.
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17-05-2024 02:39 PM
How do i get roaming enabled? Im a small company ( 2 ) I've tried it says whats above
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17-05-2024 02:47 PM
I did wonder. You should contact CS on 150 to query this, since the automated system isn't working.
