Mobile Services

Unlucky or poor EE help now?

We have had three holidays, two in the EU, one in Turkey. All three times we checked with EE the phone settings where correct, packages etc.However, all three times one of the phones has not worked. Massive inconvenience, EE say sorry, give minimal c...

Urgent - TRAVEL DATA PASS /Dubai

Hi,Before leaving UK I called up customer service and got a TRAVEL DATA PASS added on. - I was told in Dubai I will be charged £7.85 daily for a 500MB daily package- I need to type  TRAVEL and it will be enabled.- I was told by EE that if I type TRAV...

Hi i want a live chat from EE AS IM HERE ON HOLIDAY IN LAS VEGAS

Re: Can’t receive SMS abroad

Hi! I have same problem do u fix this problem? I’ll be happy if u say me how to fix this problemso can’t receive any sms  julia 

Roam abroad pass USA - receiving data but can't send messages or make calls

Hi, I activated the Roam abroad pass for the USA the day before I arrived in America. The data works fine now abroad, but I can't send an SMS or make calls to US numbers or UK numbers. I also can't receive them. I've tried switching the sim to SIM2. ...

Re: Atrocious Call Quality

I have appalling call quality and relate to what you are saying.It's been ongoing now for 2 years +.Garbles calls, people can't understand what I'm saying. So much so, EE told me it if contrast so I was free to go elsewhere.  I haven't yet.Wi-fi call...