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EE can’t receive txts from Portuguese gov services

Apparently it’s a known issue that EE in the UK can’t receive txts from the Portuguese government and their related social services. Other networks are receiving the txts. These txts are often for authentication purposes. If this issue can’t be fixed...

EE wont work abroad in any country

I took up a contract with an iphone with EE.within 2 months i traveled to NewYork and the phone wouldn't work on the roaming bundle. I spent hours of wasted times in cafes/hotels using wifi contacting EE to fix the issue. Many reassurances from EE th...

Roaming data in Australia

Hello! I’ve been in Australia for 4 days now and have purchased a roaming pass which worked perfectly until today. Now when I am not connected to wifi I have an SOS symbol where the signal bar usually is and no data. I have restarted the phone a few ...

Cannot receive calls from certain numbers

Hihope someone can help. I am having trouble receiving calls from certain numbers, specifically my wife and a friend at work. Both constantly get call failed / no such number when they try to call. Others have complained of the same. I have only been...

domhankinson by • Established Contributor
  • 24581 Views
  • 35 replies
  • 3 Helpful

"Sorry your call cannot be continued" message.

HiI am currently in Spain and have an active roaming pass. I am unable to make any calls to the UK and get the message "Sorry your call cannot be continued". I have been in Spain for four weeks with no previous issues and have tried restarting my pho...

Chat

Trying to speak to a human but keep going round in circles with the 150 number. How do I actually get to speak to someone?

Druidx by • Visitor
  • 282 Views
  • 1 replies
  • 0 Helpful

Re: Cannot receive calls at all

I am facing the exact same problem. I am using the same phone I used in the UK. There is not network, I have tried all permutation combinations, automatic-manual network selection. Have changed places, tried in New York, DC but the same problem. I am...

Re: Not receiving text

I have stopped receiving text messages on my EE SIM over the last couple of days. Kindly helpOlusegun 

olalowo by • Investigator
  • 339 Views
  • 2 replies
  • 0 Helpful
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