Mobile Services

Resolved! Receiving Text Messages From Abroad While in UK

Hi guys,I’m just wondering if my EE plan can receive a text messages like OTP, notifications, promo alerts, from the bank outside UK? do you have any idea if EE will charge me for each messages I received?I registered my UK number (EE pay monthly pla...

Resolved! Re: suspended number

Why can't I ring 0909 number of me monthly contact

Calling USA from EU

I am in Italy and need to call the USA. Is there an add on which covers this?

Resolved! Roaming

I need to speak to someone at EE regarding aspects of roaming in the USA which I don't understand. Can anyone give me a phone number where I can actually get to speak to a human? I've tried 150, but it just keeps me going round in circles with variou...

Re: Unable to make calls

Same here and I'm not getting on to the company if you got through can you share how please ?

Resolved! Can't send text message - Error 0

I've been using Messages and sending and receiving texts fine, until today. Now when I try to send one I get the error message: Can't send message with EE - error 0. I can't change the SMSC as that option is greyed out on my phone. Is there another w...

SMS verification code from Bank blocked by EE!

From last Tuesday, 29/11/22, SMS verification codes from my Bank in Poland are not getting through to my EE phone in UK. I am not able to access my money!I reported this issue on Nov. 30th, (ID: 19393710), spoke to 150, was called back on 2nd Dec/22,...

Resolved! End Roaming after Holiday

Hi, wife is returning tonight from abroad, it was easy enough to set up the roaming pass but can’t for the life of me find where to turn it off before midnight tonight to avoid further daily charges?

EE are hopeless!

Why can't EE actually offer me a service. Why should I jump through hoops to get answers to questions from a forum/community?I am going abroad, I would like to be able to call to/from abroad (not EU) I would like to send / receive SMS, (and possibly ...

Can't ring any landline

im a new customer and this week and I can't make any out going phone calls from my mobile phone,but I can receive them and make calls to mobile numbers, anyone the reason behind this?

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