Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE 4G

I recently bought EE 4G, only set it up two days ago. It worked fine on day one and the second day it stopped from around 8pm and it never worked again. I tired to reset it so many times and pulled the SIM and put it back many times but it's still no...

witley4 by Visitor
  • 293 Views
  • 2 replies
  • 1 Helpful

Resolved! Using my mobile in India

I’m travelling all over India for a month, from February 16.  Can I easily use my mobile in India?  What should I do before I leave the UK?Any help much appreciated.  Thank you.  

Anne124 by Explorer
  • 6556 Views
  • 1 replies
  • 2 Helpful

Resolved! Dialing problems

I have two numbers that when I dial them on my Android phone 'call ended' comes up immediately. one is to a newspaper delivery service and the other is to a friend. No problems with other calls. The latter is unlikely and the former also unlikely bec...

JED13 by Investigator
  • 342 Views
  • 3 replies
  • 1 Helpful

Resolved! activating roaming while abroad

So I travel abroad regularly, am use to accessing roaming automatically, am a recent EE customer, and didn't realise that I needed to prepare in advance. So I am in Spain , can't text or activate my mobile data. Previous forum replies to this suggest...

Resolved! Can't send text messages - failed

None of my texts will send since joining EE - it keeps saying failed for weeks. I have tried everything I can in settings and have restarted my phone and no results please help, cant even text my family in Ireland  

Data not working

My daughter has roaming set up and we had trouble getting it going last month. She’s away again and data not working again. I raised the spend cap last month on her device but do I have to tell EE again she’s away. It’s ridiculous 

EmmaHB50 by Investigator
  • 406 Views
  • 7 replies
  • 5 Helpful

4G

Literally just paid my phone bill and my 4G is flashing on and off and my data will not work what can I do? I’ve reset my phone twice already and it’s still doing it but when I put my temporary sim in the 4G is working fine how can this be solved ple...

Plus net transfer whilst overseas

Hi, I had to change from plusnet but I’m overseas in the USA. I’ve put my new EE sim in but I can’t get texts etc. bit of an issue now everything is 2FA. Any advice? 

Jk1704 by Explorer
  • 306 Views
  • 3 replies
  • 0 Helpful

Resolved! Can't make calls

I am using an ee uk Sim in Nigeria and after buying a plan worth £15, I can't make calls nor send sms 

Smart6 by Visitor
  • 316 Views
  • 2 replies
  • 1 Helpful