24-02-2024 02:09 PM
Why can't EE actually offer me a service. Why should I jump through hoops to get answers to questions from a forum/community?
I am going abroad, I would like to be able to call to/from abroad (not EU) I would like to send / receive SMS, (and possibly use Data)
Why do I have to trawl through this hopeless website of theirs, and WHY will they not supply a help line staffed by humans? By the way I was promised a return call by 10.00 am this morning, still waiting,. so now it my avowed intent to tell as many people as possible what excellent service EE do NOT offer.
24-02-2024 02:11 PM
Ha ha, congratulations, you ranked up to explorer. Seriously ???? I posted this and another rant. IF I HAD SUPPLIED MY CUSTOMERS WITH A WEBSITE AS USEFUL AS THIS AND SERVICE LIKE THIS, I'D HAVE GONE bust.
24-02-2024 02:16 PM
Thanks
24-02-2024 05:45 PM
@AnnoyedcustomR Alternatively, use my EE app, manage>Add ons> Roaming. And if you want to speak with customer services stop pressing option 1 and listen to the other options ie option 2