Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Making a Call

HelloI've got a bit of a strange issue.  There is a number that I call and it rings twice and goes to o2 Voicemail. However if I withhold my number it rings constantly and I can reach that person.Other mobile numbers work fine without holding my numb...

No mobile service in Vietnam and Cambodia

Just got back from a fabulous holiday in Vietnam and Cambodia. Investigated if any travel pack was available before we left to enable calls and texts in both countries and there isn't but the roaming pages for both countries on the EE website states ...

ROAMEU - how to turn it off

I've seen these options:ROAMEU - which I understand restricts the roaming to EU (e.g. won't connect to Turkish network if in Cyprus) but also stops international calls whether I'm physically located in the UK or Europe.ROAMEU INT - which allows restr...

BM_Rob by Valued Contributor
  • 787 Views
  • 1 replies
  • 1 Helpful

Resolved! Please enable roaming remotely

I bought the roaming add on and have been in the US 2 days and it hasnt worked, no one answers the phone, the messaging bot has not helped and there is no other way to contact anyone in customer service to get support. Instead of continue going round...

Lina26 by Visitor
  • 502 Views
  • 2 replies
  • 0 Helpful

Roming

Hello. I don't receive an SMS message to turn on Roaming. I can't buy instrument packages at all, how can I do this?

Mas145 by Explorer
  • 432 Views
  • 4 replies
  • 0 Helpful

Resolved! How can i contact EE for free from the USA

I think i forgot to set up roaming before i left the uk. I have roaming abroad and it's activated but I can't make calls because I have no network.  A) Should my phone have connected automatically to a USA carrier, and b) how do i contact EE for free...

Resolved! Republic of Ireland

I have landed in Ireland and automatically have service.  I don’t have a message to say my UK allowance is included.  I didn’t send ‘roaming’ to 150 before I left. Am I covered??? 

Resolved! Re: Voice Mail

I sent VM ON, but now when I try to ring Voice mail it asks me for a PIN. When I put in the PIN I use to unlock my phone it locked my voicemail after 3 goes. I was never asked for a PIN when I turned VM on. What's going on? ANy idea?

Rosy6 by Investigator
  • 1484 Views
  • 6 replies
  • 0 Helpful