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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Vulnerable customer

I wish to register myself as a vulnerable customer. Please advise how I can register as a financially vulnerable customer

matty76 by • Investigator
  • 335 Views
  • 1 replies
  • 1 Helpful

No service

Currently have no service on two devices.. No mobile data, No service or signal on either and EE app not loading as it should. Anyone else experiencing these issues?

Voicemail return call not working.

Hi all.When someone leaves me a voicemail when I'm out of reach and I try to 'return call' by pressing # the phone just cuts off !Anyone know why or how to rectify this problem please  ?TIA.

Secwin by • Explorer
  • 456 Views
  • 3 replies
  • 0 Helpful

Not receiving 2fa

Hello this has been going on for around 2 years. My phone does not receive text messages nor 2fa codes, please help.

Resolved! Moved from BT to EE - now I don't have WiFI calling?

Hi, I have recently had to move from BT Mobile to EE.  I was told everything would be exactly the same but cheaper and more data?  I had to reboot my phone for the EE sim to work but now my phone does not have WiFi capability.  On my phones (Samsung ...

chats27 by • Explorer
  • 317 Views
  • 3 replies
  • 1 Helpful

Wish to download a saved voicemail

HelloI would like to download a voicemail left to me. Don’t see anywhere I could download it, is there a way please? Currently it is saved but I understand EE deletes it after 7 days.ThanksDurga

Dprp by • Visitor
  • 873 Views
  • 1 replies
  • 0 Helpful

Phone goes to voicemail

whenever I make a call or receive a call it just goes to voicemail. I can text and get a call through whats app but not normal calls. can anyone help

Resolved! New SIM only deal and now no phone calls

Hi I have just changed to a SIM only deal following the end of my contract . It was over 12 hours ago and I still cannot make or receive phone calls . Messaging , yes and everything else ok . I have switched the phone on and off (3times) but alas , n...

Mrg81xwj by • Investigator
  • 714 Views
  • 7 replies
  • 0 Helpful
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