Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! EE has let us down badly

On around the 8th of April while in Portugal, I suddenly got a message "NO SIM CARD" on my android phone.Managed to speak to customer service on my wife's phone who determined it was defunct and agreed to send me a new one to my home address in UK - ...

Business Caller ID - mobile

I’m trying to understand Business Caller ID, which I’ve apparently been enrolled into. Is this really as simple as an automated directory look up or are there some security features built in?If a fraudster is spoofing a number, will Business Caller ...

The SIM Card cannot be registered under VoWIFI

The first step of VOWIFI implementation is to establish an IPsec Tunnel directly between Endpoint and ePDG server, and all subsequent messages will go through this tunnel ------------- implemented √ ; Endpoint initiates the first IMS registration req...

Mobile data

Why is it that BT moved me to EE and now my phones are not on the same bill as broadband and EE disconnected the phones due to non payment but I have a direct debit mandate. So I spent 2hours on the phone sorting it and paying directly to get them re...

EE automated call system is rubbish

I've been trying to talk to someone to query roaming charges for about 30mins and the automated phone system is simply designed to fob me off with a text message and then hang up. Rubbish customer service.

Do callers to my mobile get charged any extra when calling me while I’m abroad?

Can’t receive calls

Resolved! Bermuda

I'm heading to Bermuda. what is the best roaming package to get?

Is business caller id fully rolled out?

I have a standard, contract, consumer plan.Has everyone now been enrolled onto Business caller id?I was previously on the trial service, which then ended, and I haven't noticed a text saying I'd been enrolled in the current service yet. I receive few...

Data roaming

Hi I'm traveling to Turkey next week, I've had my sim only contact before 2021. Will I be charged for data roaming? Thanks