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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! EU roaming

Hi I’m going to Turkey in July. Part of my contract add ons is a £2.29 roaming charge a day for EU but does that apply to turkey too? 

call from middle east

Hi,I have EE account for UK use - i am currently working in middle east - is there an add on to allow use of EE to allow phone calls back to UK.

Resolved! Roaming

I don't understand the new roaming charges and system.    WE used to pay a flat fee of 310 when we were away for a month and then cancelled it when we can back.  Now we have opted for roaming and we've been away, do we have to pt out on our return?

Am in Colombia - how do I set up my phone ?

Hi I am in Colombia and forgot to do the 150 to ROAMING before I left . Please help as I use to need to use my phone for calls ,data, etc The travel pass has been activated on my account.Thanks

Smruti10 by • Visitor
  • 488 Views
  • 2 replies
  • 2 Helpful

World Daily Passport not working after I travelled

I texted WORLD PASSPORT to 150 before travelling but the roaming passport is not working after I arrived in Asia.Customer service haven't been able to help because I don't remember my customer service password. What can I do? I received this message:...

Re: No roaming or mobile signal abroad

Hi. We’ve just got to Paris. I set up my roaming but I’ve got no signal. I’m currently being hotspotted to be able to use this website. I’ve tried turning aeroplane mode on and off and also switching my phone on and off. Can you help? 

Robynj86 by • Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful

Resolved! Phone won’t reliable connect while Roaming in USA

I have the Roam Abroad pass, and am in the US.   Since I’ve arrived my phone will connect to the cellular network here and then drop after a minute or two (sometimes less).  I’ve removed my spend cap at the suggestion of tech support and that fixed t...

Kristofor by • Investigator
  • 764 Views
  • 7 replies
  • 0 Helpful
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