Mobile Services

I bought a roaming pass to work in the USA. It’s not working!

Re: Roaming not working in the US

So i'm hoping the 24 hours doesn't restart every time you toggle, are you able to advise? 

Roaming charges in New Zealand

I am in NZ and have racked up a Bill of over £580. I cannot dial 150 as my phone has been barred and I can't afford the roaming charges. I am unable to get in to my online account. I am really upset as I wasn't aware of these huge charges until I got...

Re: Resetting greeting on EE voicemail...

Hi i am having the same issue and VM ON/ VM OFF did not resolve.. please if anyone worked it out please help me!i have now a greeting that i recorded my name, i want to change to the default "welcome to EE voicemail...."please respond and help me. th...

EE WI-FI now I understand it’s not the same as EE Wi-Fi boost

I have just realised when I see. EE  WI-FI  on my mobile that I have to pay for an hour at £4.99 so even as I pay £150 a month for my mobile contract and smart 5gggg router I have to be a broadband landline customer with either BT or EE . I find the ...

Unable to get through to EE

Hi, I have not text roaming before I left england. I am unable to get through to EE what so ever, live chat will not appear, calls will not go through. I really need some help? 

No network connectivity in USA

I’ve arrived to the US yesterday quite late and haven’t been able to connect to a mobile network for more than 30 seconds or so at a given time. I’ve tried power cycling (10+ times) and manually selecting each of the available networks, and changed t...

No network selection

Have arrived into USA and my phone has not linked to any network selection and I only have SOS service. Please could someone let me know how to resolve this as can’t make/receive any call/text. As a result can’t contact EE and message us isn’t workin...