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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! £550 bill while in India

HiI have just seen approx £550.00 taken out of my bank account by EE. I am on holiday to India for a month. I contacted EE couple of days prior to leaving and spoke with customer  service with a view to alerting them I would be in India for a month. ...

Menlove67 by • Investigator
  • 921 Views
  • 6 replies
  • 3 Helpful

Buying a package before I return to the UK

I live in Thailand and had massive problems last Summer when I thought  I could simply 'top up' by UK phone after switching to PAYG when returning to the UK for future visits.  You can't, you have to buy a package, which is fine.  I am about to come ...

mithri by • Explorer
  • 295 Views
  • 3 replies
  • 2 Helpful

Resolved! Roaming Abroad USA - Making Calls

Hi all,I did check on https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/usa and have the Roam Abroad Pass. Can i just double check that if i make calls to American Landlines whilst in the USA, whilst making reservations etc, will this be i...

pshutton by • Investigator
  • 1962 Views
  • 1 replies
  • 2 Helpful

Resolved! Costs for picture messages

Does anyone know of a way to track what (alleged) picture messages I would have sent, as these cost as a rule I never send any media on SMS but apparently I have sent 4 now.  I also wondered since EE love to send me SMS messages where I am asked to d...

Bowkes by • Contributor
  • 2861 Views
  • 2 replies
  • 0 Helpful

Caller tune

Hi!from the last few weeks my caller tune stops working i mean whenever someone tried to call me so ring ring sound isn’t working however i’m still receiving calls.pls let mee knw how can i sort it out.

Nxwazzzz by • Explorer
  • 546 Views
  • 3 replies
  • 4 Helpful

Resolved! using my phone in Australia

can someone spell it out to me how much it will cost to use my EE mobile phone in Australia please. I read a Roaming pass which will cost £25/month. But is that just for calling and receiving calls within Australia ?  Is making and receiving calls sa...

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