Not receiving texts while in USA

[_Finn]

Hi, 

I have both the Roam Abroad Pass and World Talk and Text. During my last trip to the USA I was unable to receive text messages. All data services worked fine. Given how common 2FA is now this was a bit of a problem. Anything I can do to check before my next visit? Thanks

[Christopher_G]

Hi @_Finn 

Welcome to the community.

If you text ROAMING to 150, does it tell you that roaming is activated?

Chris

[_Finn]

That's a good point. I  receive a welcome to USA / Canada / Etc when I land and I can use data no problem so I assume(d) that roaming is on.

[Christopher_G]

Yes, that's right, @_Finn 

Best advice I can give, if that incoming message issue happens again is to manually select a different network. Maybe play around with the network mode too, just to cover all bases.

Chris

[_Finn]

Thanks Chris, I'll give that a go on my next trip.