Community Activity

No PHONE in delivery box

I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...

QandeelR by Investigator
  • 434 Views
  • 13 replies
  • 4 Helpful

No Internet

They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore. 

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EE website session timeout

HiCan EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.

Rky by Prodigious Contributor
  • 0 Views
  • 0 replies
  • 0 Helpful

EE Account Linking & eSIM Issue – Need Help

I joined EE yesterday on a 24-month contract with monthly payments. Today, my SIM card was delivered—so far, so good. However, when I log in with the email and password I used to create my account yesterday, I can't see any services. There's somethin...

Going down the pan

Why has EE become so rubbish. I’ve been with them longer than I can remember but they’ve become uninterested in customers 

Spam8 by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

App access

Hi! Wondering if anyone can help me as I feel I’m going round in circles. I used to be able to access the app to pay my bill and just generally keep an eye on my account , however for some reason lately I can’t get into it. Keeps saying the given nam...