Community Activity
No PHONE in delivery box
I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...
the ee take me extra money for my bill and I need this extra money back
The EE took £50 extra from my account for the first bill, and I need this extra money back, please.
No Internet
They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore.
EE website session timeout
HiCan EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.
Can't gain access to my ee perks account no longer have access to old work email
I have moved jobs and no longer have access to my old work email address which I registered with EE perks. I cannot create a new account with my new work email address as it states I already have an EE perks account based on my name.I have also tried...
EE Account Linking & eSIM Issue – Need Help
I joined EE yesterday on a 24-month contract with monthly payments. Today, my SIM card was delivered—so far, so good. However, when I log in with the email and password I used to create my account yesterday, I can't see any services. There's somethin...
Going down the pan
Why has EE become so rubbish. I’ve been with them longer than I can remember but they’ve become uninterested in customers
You're unable to add another product to your account at this time.
I have EE broadband and EE SIM PayMonthly, I want one more SIM, so in EE app I can see EE one which gives 20£ discount per month and contract will be monthly but when I tried to buy I see this.Is there any sense putting restrictions online but allowi...
App access
Hi! Wondering if anyone can help me as I feel I’m going round in circles. I used to be able to access the app to pay my bill and just generally keep an eye on my account , however for some reason lately I can’t get into it. Keeps saying the given nam...
Resolved! Unable to access my phone and landline plan and bills on the EE site.
Hello, I'm unable to access my phone and landline bills on the EE website. Has anyone any idea how I can resolve the problem?Thank you