Mobile Services

Voicemail not working

Hi,My phone will constantly ring instead of dropping off to voicemail mail.Any ideas why? thanks

Advice on recent issue with our clients and MFA

Hi,We have an application and have noticed an increase in clients that use EE only not getting the MFA codes. We can see they are trying to be delivered but not being accepted. Firstly not sure who i can speak to as not an EE customer myself just try...

I can't make call while I on roaming.

Receive old number for verification purposes.

As the title says.I need to recover my old number for a couple of hours to reset my security measures in third party websites. This number was used to register, and it is only way to recover back my accounts.Paypall, outlook, facebook, google etc…I s...

Re: Samsung Galaxy S22 WI-FI Calling issues

I have just switched to ee & now do not have wi fi calling option in settings  

Can I use WhatsApp to talk free in South Asia

I’m travelling to Asia, and can’t find anywhere to speak to any human in EE! 150 is not answering my question! How do I know if I can use WhatsApp to text, call and video free? 

Problems with WiFi calling

So a bit of a strange problem. we are in a very rural location and our house is very old so has very thick walls. This means we rely on WiFi calling. We have recently changed our internet from the standard landline to a three 5g hub. It gives us the ...