Mobile Services

I'm in France and think my phone is blocked. Please help!

I'm hoping someone can help.I travelled to France yesterday. Remembered to set up roaming whilst on Eurostar, just before leaving Kent.From France, tried to increase my spend cap, but didn't seem to work. I think my phone was blocked whilst I was try...

Roaming Charges for Turkey Extortionate

EE's roaming charges for Turkey are Extortionate !£7.84 a day for 500MB, so a 10 day holiday is going to cost you an extra £78.40 on top of what you pay monthly!So many other operators provide better deals, that I'm shocked how poorly EE handle roami...

UK IP when roaming with Prepaid Plan?

Hey, I will travel to europe soon and I need a mobile data provider that will keep a UK IP adress while using roaming abroad. Basically so I can access services like I would be in the UK. Was planning on getting the 125GB prepaid plan from EE and buy...

Re: Can not receive incoming calls

I have the same issue; often friends phoning me get a unobtainable message if I'm in an area with low to moderate signal. If your phone allows you to do this, chose a different 'Preferred network type' that has a stronger signal.

Travelling Asia can’t contact EE

EveningI've been travelling through Asia since January using e-sims for each country after switching my EE contract to pay as you go around Christmas. Unfortunately I’ve not been able to do pay as you go, as the EE app will not let me link my phone t...