Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

SOS calls only in USA

Hi, I’ve paid for data roaming whilst in the USA and I can’t get any coverage. It keeps coming up SOS

Resolved! Abroad for a long time, can I use EE

If I am working abroad for a long time, can I use EE?I’ve heard that if you don’t return to the UK for two months, your number will be deactivated.I've heard them talk about FUP, but not quite sure if that's correct.It says that if you use it abroad ...

Re: activating roaming while abroad

**bleep**, you dont have live chat, **bleep** your apps dont even load [Mod comment: please, comply with the rule “Avoid posting hostile and insulting comments“]

Spam voicemail

I have been receiving regular voicemail notifications and each time the message is blatantly a spam as all I get is the last 2 digits of a number and then the message repeats the full number. No other information.As I do not want to keep checking voi...

Resolved! Calls are not going to Voicemail

Hi.For over a year now, maybe longer, my voicemail is not working. When people ring me and I can't answer the phone, it just keeps ringing and ringing to the caller, and does not go to voicemail so the caller can leave a message.Following some online...

Re: Microphone Issue?

Morning,Were you ever able to resolve this?I have the same issue. But I have two Sims in my phone - the EE one (a normal one) and a foreign one (eSim). My EE Sim is muted when I call from my home but I tried on the other line (ie, same phone) and cal...

Re: Roaming in Uganda

I pay monthly, enabled data roaming & got a message from EE on arrival in Uganda. But the only option offered is Travel Data Pass which isn't valid in Uganda. Also mentioned is a Data Add-on - but nowhere I could find such a thing on EE web site. I h...

Roaming in EU

Hi. I was on an older contract, now expired, from pre 2021 so am fortunate that I'm able to use my minutes, texts and data in EU without further charges or the requirement to buy a roaming package.EE send regular offers to ask me to sign up to a curr...

No Service, new contract

I recently upgraded into mobile plan from sim only. Since I transferred my sim to new phone I don’t have services. I tried to restart my phone and nothing is happen. I couldn’t call or text the costumer service as no service to my phone. thank you i...

Report stolen iphone in abroad

I want to report an stolen iPhone of mine from abroad. Hoe I do it??