27-07-2024 06:41 PM
Why when people ring me it says the number doesn't exist I can't even receive messages my bill ain't even due yet what's going on
27-07-2024 06:54 PM
Can you make outgoing calls?
If you send a text message to your own number, does it arrive?
27-07-2024 06:58 PM
27-07-2024 07:06 PM
No I can't even ring 150 it says can't connect to mobile network ,I paid my bill yet when people ring it says sorry this number doesn't exist I'm not even receiving texts or anything it's like my phone has being shut down I can't even log in with my number to get on to the live chat
28-07-2024 07:01 AM
Hello @Kelz20088.
Does this happen in multiple areas?
Are you able to test your SIM in another device?
Katie