Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Unable to connect to UK numbers from Malta

HiWe’ve just arrived in Malta and have the daily EU roaming add on. Roaming is working but I can’t connect to any UK numbers. The chat function keeps telling me to dial 150 or the UK number for help. This doesn’t work as I can’t connect to either num...

Re: Whatsapp

hello anyone could help me i am outside the uk and my number ee not working

Resolved! Using my phone in the USA

I will be travelling from the UK to Seattle, USA, next month to pick up a week's long cruise to Alaska. What is the cheapest option to use my phone in more or less the same way I would at home?

Resolved! OohFree roaming

I only have a text from EE to say free EU roaming but nothing on my first bill is it going to work as I'm going to Spain soon

Resolved! Will I need a vpn to stream bbc etc in Canada?

I have a roaming pass for my data sim to stream uk Netflix etc which works fine in EU, will it work in Canada or will I need a V PN?

Re: Roaming abroad (add-on) not working

I’m currently on holiday in Sicily and have EE iPhone and iPad SIM cards with EU roaming turned on. The iPad has a limited data plan but is working well but the iPhone won’t connect to any provider despite toggling all settings numerous times. I’m ha...

Resolved! No sim while abroad

Hi allI hope you can helpMy boyfriend and I are on a cruise and his iPhone has this morning come up saying no sim. We've tried everything but to no avail, sim card out and back in etc I've dialled the EE customer services who sent me a text but he ca...

Sim Card Not Working

I am away in Thailand and my Sim card has stopped working. I popped it into my phone to receive a message and it is saying there is no sim. I cannot call the number provided on the website, how to I get someone to contact me to get a replacement sim...

Re: charges for 0843 and 0845 numbers calling me!

Have just had this today, did you manage to get it sorted please?

Roaming for 2nd phone

My phone works fine but my wife's phone doesn't appear to be working as EE hasn't allowed roaming request which we sent before leaving UK. Any suggestions?