06-05-2024 06:46 PM
Hi buddies, I hope you are well, I am using my sim since september 2023, in forign country, I charged it in september 2023, till now I was reciving otp, but now it is stopped, is there any solutions., thanks
06-05-2024 06:54 PM
@zeetekltd : Are you on contract or PAYG?
Can it do anything other than receiving OTPs? Can it make calls & texts? Can it receive texts other than OTPs?
07-05-2024 01:57 AM
it was able to receive only otp and nothing, and now it also not receiving otp, what is the solution? please guide, thanks
07-05-2024 09:22 AM
When did you last top up the SIM or use it for a chargeable service, @zeetekltd?
I suspect your account could be in hibernation.
Please see What is pay as you go and flex hibernation, and how do I stop it? - The EE Community for more information.
James