25-06-2024 08:27 PM - edited 25-06-2024 08:29 PM
My phone has stopped working saying sim not provisioned call ee but I can't call ee. Qny ideas
25-06-2024 08:29 PM
Does your phone show coverage indicators?
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker if not, to check for local service outages. A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.
25-06-2024 08:31 PM
People can't call me either and Im currently in hospital and need my phone working
25-06-2024 08:34 PM
When I am trying to make a call it saying not registered on network. I have tried removing and cleaning sim, turning on and off aeroplane mode and restarting my phone. None have worked
25-06-2024 08:35 PM
Answering the questions already posed, will help further advice. Specifically,
1: Does your phone show coverage indicators?
2: If not, perform a manual network search via your phone's menu, does EE show?
3: If yes - can you manually select it?
4: If no - Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker if not, to check for local service outages. A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.